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JOB SUMMARY:
In this role you will assist the Director of Front Office in supervising the front desk team; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management systems, safety and emergency procedures, etc. Monitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues. Complete opening and closing shift duties and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Directs and works with front desk agents to carry out procedures ensuring an efficient check in and check out process. Ensure efficient and smooth operations for producing excellent feedback, guest satisfaction and maximizes the financial performance of the department. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.
DUTIES AND RESPONSIBILITIES:
KNOWLEDGE, SKILLS & ABILITIES
QUALIFICATIONS:
PHYSICAL REQUIREMENTS:
I have read and understand the job description as stated above and accept that any of the tasks may be modified or changed. I accept responsibility for knowing the modifications and/or changes in this job description. I can perform the essential functions of this job as listed above, with or without reasonable accommodation. . I have entered into my employment relationship with Hospitality Parking voluntarily and acknowledge that there is no specified length of employment. Accordingly, either I or HP can terminate the relationship at will, with or without cause, at any time, so long as there is no violation of applicable federal or state law.
Other
Business Services
$41k-55k (estimate)
05/02/2023
06/27/2024
lacorsha.com
AUSTIN, TX
25 - 50
2006
JEFF TRIGGER
<$5M
Business Services