LA Concrete Works

Job Description: Sales and Project Coordinator

LA Concrete Works, Inc., an established leader in architectural hardscape and decorative concrete seeks to fill the position of a Sales and Project Coordinator. We are looking for someone who has the desire to learn and grow in the architectural concrete industry.

Key Job Responsibilities will entail the following:

· Be the first point of customer contact by:

o Answering phones

o Emails and follow-ups

o Inquiries through Yelp and other online websites

o Forwarding and filtering communications to team members

· Outreach to potential new clients and help grow and maintain relationships and database of clients

· Qualify and get information from potential customers through customer intake questions, logging of customer communications, and scheduling of follow-up calls

· Track the progress of all outstanding bids for new projects and contact customers to get updates and provide support to team

· Monitor the progress of all open change orders and follow up with customers as needed

· Monitoring and facilitating customer sample requests including getting status on materials and completion of samples

· Support and assist with reports, scheduling, and calendar planning

· For each new project, create the digital folder, download plans, put on calendar, and make sure all information is ready for the Estimator

· Once contracts are signed, gather and put together all job start documents for the field including proposals, submittals, and takeoffs

· Create and update database of current and past clients with key contact information

· Assist with marketing efforts as needed to include:

o Social media posts, Website updates, Email marketing, others as needed.

· Contact vendors to get pricing/quotes and availability for materials needed for current and future projects

· Other administrative support as needed

· Job site visits

· Reporting to project and sales manager with rapid growth to become assistant project manager

· Please note, the above responsibilities will be gradually handed off to the candidate in this position and the possibilities of further growth and additional responsibilities are guaranteed.

Job Skills & Qualifications

· Minimum 2-3 years of experience in an administrative or office support role

· College degree preferred

· Computer savvy and proficient with Microsoft Office including Excel and Word

· Knowledge of digital marketing a plus (i.e. social media, website, etc.)

· Great customer service and ability to communicate and interact well with clients and co-workers

· Proactive and self-starter

· Driven to do well and learn

· Fast learner and motivated and interested in training and professional growth

· Able to manage multiple tasks

· Well-organized, reliable, and trustworthy

· Attention to detail

· Efficient time management and following through on tasks in a timely manner

Job Type: Full-time

Pay: $44,253.21 - $53,294.19 per year

Benefits:

• 401(k)
• Health insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• West Hills, CA 91307: Relocate before starting work (Required)

Work Location: In person