La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.

Non-Exempt 

$18.97 / hour

Job Summary:

The User Support Technician responds to immediate user support needs in regard to hardware and software installation and trouble-shooting, basic operating system and applications training, and network systems administration. The User Support Technician must have good verbal and written communication skills to interact directly with users and vendors, and to maintain logs, inventories and other records to insure the smooth functioning of the organization on a day-to-day basis.

Core Competencies:

•  Ability to maintain effective working relationships with all departments and staff
•  Advanced understanding of IBM computers, DOS, Windows, MS Word, MS Access, and MS Excel. (Knowledge of Unix/Linux desirable)
•  Strong oral and written communication skills
•  Ability to be well-organized
•  Ability to use analytical skills effectively
•  Bilingual / Spanish desirable

Job Requirements:

• Associates Degree in Computer Science of Related Field and one year related experience.
• Must have advanced understanding of IBM computers. DOS, Windows, Microsoft Word, Microsoft Access and Microsoft Excel. Unix/Linux knowledge a plus.

Benefits:

· Health Insurance - PPO
· Dental Insurance
· Vision Insurance
· 401(K) with employer matching
· Life and AD&D Insurance
· Short Term Disability
· Long Term Disability
· Supplement Life Insurance
· Paid Time Off (PTO)
· Holidays (9)
· Education Reimbursement
· Cafeteria Plan
· Employee Assistance Program
· Travel Reimbursement