Host/Hostess Job Description

Duties:
- Greet and welcome guests with a friendly and professional demeanor
- Escort guests to their assigned tables and provide menus
- Manage the waitlist and seating arrangements efficiently
- Answer phone calls and assist with reservations or inquiries
- Use POS systems, such as Heartland POS, to process orders and payments accurately
- Maintain a clean and organized host/hostess station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Provide exceptional customer service by addressing guest concerns or special requests promptly
- Assist in maintaining a welcoming atmosphere for guests

Experience:
- Previous experience in a similar role is preferred but not required
- Knowledge of phone etiquette and hospitality practices is a plus
- Ability to multitask and handle high-pressure situations with ease
- Excellent communication skills, both verbal and written
- Strong organizational and time management abilities

At our restaurant, we value our guests' satisfaction above all else. As a Host/Hostess, you will play a crucial role in creating a positive dining experience for our guests. Your friendly demeanor, attention to detail, and excellent customer service skills will contribute to our reputation for exceptional hospitality.

Join our team today and enjoy the following benefits:
- Competitive pay rate
- Flexible work schedule
- Opportunities for career growth within the hospitality industry

If you are passionate about providing excellent guest services and thrive in a fast-paced environment, we would love to hear from you. Apply now to become a part of our dedicated team of professionals.

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Job Type: Part-time

Pay: From $12.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend

Ability to Relocate:

• Bogart, GA 30622: Relocate before starting work (Required)

Work Location: In person