Account Associate

Location: Frederick, MD

Salary: $50K Salary dependent upon experience, with potential performance-based bonuses

Benefits: Paid vacation and personal days, Paid Federal holidays, Monthly medical stipend/health insurance option

Environment: Family-oriented, Casual attire, hybrid telework schedule

is currently seeking an Account Associate to work onsite at our HQ in downtown Frederick, Maryland. A hybrid telework schedule will be implemented after proper on-site training is completed. This position is structured with the ability and training for advancement into an Account Manager role.

In addition to having experience within government procurement and/or complex accounts, successful candidates must be adaptable and have a willingness to learn. This individual will be cross trained on multiple L1 accounts, duties, and processes, so the ability to operate in a fast-paced environment and multi-task is essential.

Responsibilities:

· Works under L1 Executive Leadership and Division Manager guidance, supporting vendor partners and adhering to processes within the full cycle of government procurement.

· Generates, submits, and tracks various capital and leasing quotes with pristine attention to detail.

· Participates in both customer and vendor calls for support, customer service, and purchasing needs.

· Processes purchase orders, tracks multi-shipment processes & discrepancies, submits invoices, and tracks payment utilizing specific systems and designated processes.

· Oversees specific L1 designated portals and systems for contacts and deal tracking; coordinates with L1 team and inputs data & tracking information .

· Answer general questions/follow-up with customers via phone and email regarding various requests.

· Generate and disseminate multiple reports and statements in monthly and quarterly cadences.

· Perform special projects, reporting tasks, and other duties as assigned by L1 Leadership.

Qualifications:

· Must be computer savvy with demonstrated proficiency with MS Office (Word, Excel, Outlook).

· Must have experience either working in the government procurement marketplace, OR have transferable skillsets working with complex accounts that include accounts receivables & payables and/or quoting and “inside sales” processes.

· QuickBooks experience is a plus, but not required.

· Must demonstrate professional and courteous customer service skills, and work as a part of a team.

· Ability to juggle multiple tasks with superb accuracy (attention to detail) with the capability to prioritize.

· Strong sense of urgency for completing tasks on-time, with the ability to problem-solve complex issues/challenges.

· Must bring a positive attitude with the ability to change directions as business needs dictate.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Semiannual bonus

Travel requirement:

• No travel

Ability to Commute:

• Frederick, MD 21701 (Required)

Ability to Relocate:

• Frederick, MD 21701: Relocate before starting work (Required)

Work Location: Hybrid remote in Frederick, MD 21701