The Kiehl’s Account Manager assumes accountability for the Kiehl’s brand within Dillard’s, responsible for the sales results across assigned market. He or she will be responsible for delivering sales targets while focusing on people development, product presentation, and the Kiehl’s customer experience.

The Kiehl’s Account Manager will lead and motivate a team of Business Managers and Kiehl’s Customer Representatives (KCR’s) within their market, to oversee the development and execution of short and long-term sales plans in support of the overall business strategy. This includes but is not limited to on-going training and development of store teams, product and brand presentations, and successful execution of events and marketing directives while complying with company policies and procedures. To achieve these responsibilities, 90% of the Account Manager’s time will be spent in store, interacting directly with counter staff and store teams to ensure sales goals are met, educational best practices are demonstrated, merchandising is set to standards and events are properly supported.

Job Responsibilities:

• Drive sales for all Dillard’s stores in assigned market
• Recruit, train and develop top talent and create a succession plan
• Execute marketing calendars for all corporate-driven events/promos/new door openings
• Interpret merchandising directives to maximize space and sales as well as brand expression
• Actively participate in weekly webinars to share ideas on growing business and executing events
• Regularly execute in-store and virtual trainings to increase inter-sell and brand awareness
• Manage assigned budget for travel and work-related expenses
• Build strong partnerships with key stake holders in the business

Job Requirements:

• Self-motivated, results oriented, resourceful, creative thinker with ability to prioritize
• Strong interpersonal, organizational and communication skills
• Analytical mindset; able to translate sales reports for opportunities
• Ability to collaborate with multiple business partners effectively
• Excellent presentation skills; Proficient in Microsoft Office (Excel, PowerPoint, Teams and Outlook)
• Ability to perform duties of the job independently and travel up to 80% of the time, including weekends
• Ability to lift up to 25lbs and stand on your feet
• Awareness of luxury beauty market and the competition
• 3 years of successful sales management experience in the beauty industry
• Bachelor’s degree preferred
• Valid Driver’s License