WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

1. Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).

2. Observes and reports any and all gaming violations and/or thefts of L’auberge’s property.

3. Assist Supervisor in training, developing, monitoring and leading personnel in such a manner to maintain a positive employee relations culture.

4. Motivate and supervise staff in Supervisor’s absence in order to ensure employees receive adequate guidance and resources to accomplish established departmental and guest service objectives.

5. Operates monitor room equipment, including basic computer functions; monitors slot equipment of SIS System to provide security for company assets and funds.

6. Maintains video surveillance of the entire casino, i.e., table games, slots, keno, race & sports book, food and beverage outlets, parking lot, parking garages, hotel/casino complex, outbuildings and shops.

7. Video records gaming and security-related incidents within the realm of monitor room video recording and surveillance capabilities.

8. Participate in any court actions relating to gaming violations at L’auberge in order to represent facts as obtained by department.

9. Learns and uses various card count systems.

10. Learns all games in use at L’auberge and all procedures and cheating indicators of such game

BRING US YOUR BEST.

· Must be at least 21 years of age

· Must be able to obtain and maintain a valid gaming license

· Ability to prioritize and multi-task to effectively supervise operators in the absence of the Supervisor.

· Ability to observe and direct actions of agents in the absence of the Supervisor.

These skills are typically acquired through a high school education or equivalent and two years of surveillance experience or casino experience in security, table games, or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer