Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Department 671 
Shift: Daytime
Experience: 3-5 years
Minimum Starting Pay: $28.97 

Kwik Trip, Inc.’s Information Technology Department is seeking a full-time IT Business Integration/Support Analyst. In this role, you will work with an IT Business Analyst to identify opportunities to integrate and automate within Store Engineering systems. You will serve as a technical resource responsible for configuration and administration within software. Accordingly, you will help drive highly visible initiatives across the organization including building and supporting new and existing integrations.

Regular tasks include:

• Provide technical support for enterprise systems and applications, including monitoring system performance, troubleshooting, and issue resolution.
• Participate in testing and quality assurance activities, ensuring that all changes meet business requirements and adhere to best practices.
• Serve as a knowledge expert/super user of supported systems.
• Assist with implementation, documentation, and training of supported systems.
• Stay up to date with emerging technologies and industry best practices.
• Collaborate with both business and technical teams to assist in the design, testing, and implementation of system solutions.
• Work in partnership across multiple functional areas of Store Engineering.
• Assist with the design of innovative solutions with technical, external vendors, and other project stakeholders.
• Design, develop, and maintain reports that meet business needs and ensure data accuracy.
• Utilize JIRA, Service Now and Scrum methodologies to help with defining, planning, and prioritization of work.

Qualifications:

• Associates or Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field and 1-3 years of experience in a software development, IT, or a related field.
  • OR a minimum of 4 years of experience as a business or IT software specialist.
• Strong attention to detail, with the ability to multi-task and self-prioritize work.
• Excellent interpersonal and communication skills
• Superior analytical and problem-solving abilities
• Ability to ask appropriate questions, interpret co-worker requests, and develop detailed design specifications.
• Capability to work under minimal supervision, self-motivated to look for new opportunities and to provide value.
• Capacity to coordinate multiple projects and conflicting priorities to provide technical support.
• Experience in data tables, manipulation, and processing across multiple systems
• Knowledge of software development processes and best practices (SCRUM/Agile)

Preferred qualifications include:

• Experience working within Supply Chain
• Knowledge of Maximo or similar asset management systems
• Experience with SQL, database management, and data analysis tools
• Exposure to server and database platforms
• Experience with cloud infrastructure technologies
• General knowledge of XML, JSON, APIs
• Familiarity with enterprise reporting tools (Power BI, SSRS, BIRT)
• Familiarity with mobile device configurations, general networking, and security

Work Schedule: Monday through Friday, daytime hours with occasional evening and weekend work as needed.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.
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