BASIC PURPOSE. Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. ESSENTIAL FUNCTIONS. 1. Walk all assigned floors at beginning and end of shift. remove newspapers etc., empty trash receptacles, remove trash and/or linens and note any areas that need immediate cleaning. (25%). 2. Clean all public areas according ...
BASIC PURPOSE. Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. ESSENTIAL FUNCTIONS. 1. Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include...
BASIC PURPOSE. Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs. ESSENTIAL FUNCTIONS. 1. Handle guest registration and room assignments, accommodating special requests whenever possible. (10%). 2. Pre-register, block reservations and take same day reservations and when necessary future reservations...
BASIC PURPOSE. Work with GM & Chief Engineer to develop, implement and manage emergency programs, programs for the operations & maintenance of all equipment and physical structures and landscaping in compliance with corporate/franchise standards, local, state & national codes and regulations to protect the assets, guests and employees, to ensure optimum operations, minimize expenses and maximize customer satisfaction. ESSENTIAL FUNCTIONS. 1.Super...
Checking people in and out. It’s a no-brainer, right. Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand. Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Night Auditor, you’ll hav...
Checking people in and out. It’s a no-brainer, right. Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand. Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent, you’ll ...
Front Desk Agent. Job Description. Checking people in and out. It’s a no-brainer, right. Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand. Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt court...
Home2 Suites by Hilton in Gilbert Arizona is inviting you to join our team. Our culture is to provide a fun environment with motivated staff who are inspired to deliver attentive service to our guests. As nationally branded, Home 2 Suites by Hilton Hotels and KWB Hotels, we pride ourselves on supporting, encouraging and coaching our fellow team members to provide outstanding guest care and satisfaction. At KWB Hotels, your success is our primary ...
Opportunity: Breakfast Attendant. Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Essential Functions. Carry food, dishes, trays, or silverware from pantry to serving counters. Set up attractive food displays and maintain cleanliness to ensure food safety. Wipe tables or seats with dampened cloths. Scrape and stack dirty dishes and carry...
BASIC PURPOSE. . Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. ESSENTIAL FUNCTIONS. . 1. Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To inc...
Room Attendant. Job Description. The Room Attendant is responsible for maintaining the highest standards of cleanliness in all guestrooms. The Room Attendant must work to promote safety in all guest areas by following strict procedures with respect to passkeys, entry to guestrooms, and reporting any suspicious activity. Room Attendants must demonstrate a commitment to maintaining high-quality standards and attention to detail. Duties and Responsi...
