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Kuehne + Nagel is Hiring an Export Documentation Team Lead - 1st Shift Near Torrance, CA
Coordinate with shippers and truckers for the export of shipments
Process of shipment includes arranging for pick-up or inland transportation, booking and forwarding
Prepare document including bill of lading, invoicing, certificate of origin, export declaration or AES, and follow-up with tracking and tracing to final destination
Maintain communication with vendor, shipper, customer, carrier, and operations by phone and emails
Negotiate cost-effective rates with service providers to ensure maximum profitability
Maintain SOP (standard operating procedures) and customer profiles including key contacts, special requirements, contract rates and preferred routings, services and carriers
Immediately report problems, operation disputes or discrepancies to operations
Read and work in accordance with Quality Management Work Instructions and QHSE procedures (ISO9001)
Resolve billing discrepancies and discrepancies against client SOP's