Position Overview

The Program Coordinator, Learning Support Services, supports the University Academic Support Centers (UASC) leadership in the ongoing development of the Center for Learning and Writing Support and the culture of learning at the University of Kansas by supporting the Supplemental Instruction, Tutoring, and Peer Academic Coaching, and Peer-Assisted Learning Support programs, ensuring the Center for Learning and Writing Support provides a range of adaptive, student-focused programming.

The Program Coordinator, Learning Support Services, primarily focuses on supporting administrative responsibilities and collaborating with respective program managers.

Supplemental Instruction (SI) provides peer-facilitated study sessions in-person and online to all students in specific large lecture classes and integrates course content with learning skills and study strategies.

Tutoring provides course-specific individual tutoring based on student demand through multiple modalities, including in-person, virtual, and drop-in tutoring.

The Peer Academic Coaching program offers individual and group support to help students set and achieve goals and develop behaviors, habits, and strategies for college success and life.

Peer-Assisted Learning Support (PALS) provides ongoing academic support to identified courses in the form of large group study sessions, individual tutoring, and study table opportunities.

The Program Coordinator, Learning Support Services, works as part of a collaborative leadership team to manage the daily operations of the Center for Learning and Writing Support and reports to the Student Program Manager, Learning Support Services.

This is a position within the Center for Learning and Writing Support, a unit in the University Academic Support Centers, which offers programs and services to students, faculty, and staff across all writing levels and disciplines.

Job Description

Unit Overview :

University Academic Support Centers (UASC) is a comprehensive student support program consisting of three unique centers designed to strengthen the academic skills and written communication of students at the University of Kansas.

UASC supports the University’s commitment to the academic success and holistic development of students. UASC programs encourage student participation both in and out of the classroom, support academic and personal development, and link students to other campus and community resources for academic and personal support and development.

University Academic Support Centers is a department within Academic Success.

Job Duties :

40% : Collaborates with the Program Managers to assist in the administrative support and daily function of Supplemental Instruction (SI), Tutoring, Peer Academic Coaching, and PALS programs, including but not limited to assisting with peer educator hiring, training, scheduling, observations, and professional development.

Additionally, it offers support with program marketing, faculty outreach, and workshops focused on promoting a culture of learning at KU.

• 20% : Collaborates with Program Managers in collecting and assessing programmatic data. Uses quantitative and qualitative data to assess program outcomes with a view toward continual improvement.
• 5% : Manage the College Reading and Learning Association (CRLA) Certification program for all peer educators in the Center for Learning and Writing Support.
• 15% : Maintains an active scholarly practice in Learning Assistance Programs, College Student Development, and / or one or more of the disciplines where learning support services are provided.

Maintains involvement in relevant professional organizations and participates in scholarly and professional development activities consistent with current trends, developments, and high impact practices in learning assistance programs and writing centers.

• 5% : Represents the Center for Learning and Writing Support on university committees as requested.
• 5% : Other duties as assigned.

Position Requirements

Ability to work evenings and weekends as needed.

Required Qualifications

• Master’s degree OR Bachelor’s degree plus one year of experience providing student support services.
• Excellent written communication skills as evidenced by the cover letter and resume.

Preferred Qualifications

• Demonstrated experience in supporting academic assistance programs in a higher education setting.
• Demonstrated experience in training and public speaking as evidenced by coursework or professional career.
• Ability to work as part of a team as well as independently in a continuously changing environment.
• Demonstrated experience in managing multiple responsibilities simultaneously.
• Demonstrated organizational skills and attention to detail.
• Strong computer skills, including familiarity with Microsoft Word, Access, and Excel.
• Demonstrated experience working collaboratively with individuals of diverse backgrounds.

Last updated : 2024-05-27