You haven't searched anything yet.
The Supervisor, TDS is responsible for overseeing the daily activities of Proctors and Customer Support Technicians in Kryterion’s 24/7 Test Delivery Services department.
The Supervisor, TDS will help lead the team to the highest level of customer service and preservation of exam security by ensuring that quality standards are achieved. They will provide ongoing training, coaching, and development opportunities while closely tracking employee performance and attendance. The role will also collaborate with other departments to offer software and process improvements.
The Supervisor, TDS, is responsible for complete knowledge of Webassessor™, including rapid absorption of changes, updates and functions, and rapidly identifying any causes of technical difficulties for immediate resolution, ensuring that all other support staff are advised of escalations or assistance required.
Kryterion Values Are:
Key Responsibilities:
Education:
Qualifications:
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.
Full Time
Education & Training Services
$91k-116k (estimate)
05/19/2023
06/03/2024
kryteriononline.com
PINNER, ENGLAND
25 - 50
2015
SUE ORCHARD
$10M - $50M
Education & Training Services