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57 File Maintenance Lead (688) Jobs in Ann Arbor, MI

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File Maintenance Lead (688)
$43k-60k (estimate)
Full Time 1 Month Ago
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KROGER.COM - Westgate is Hiring a File Maintenance Lead (688) Near Ann Arbor, MI

Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others. 
Essential Job Functions:
  • Promote trust and respect among associates.
  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
  • Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
  • Assist with preparing store signage and ensure accuracy.
  • Ensure all tags & signs are hung & displayed in a timely manner.
  • Assist with new and ongoing special program and promotions.
  • Implement accurate and timely price changes, additions, deletions for new and existing items using the pricing software.
  • Sort, log, and distribute price change paperwork, labels, and tags.
  • Provide guidance & assistance for ordering & receiving tags.
  • Assist with store pricing audits.
  • Research price discrepancies to ensure data integrity.
  • Conduct audits to ensure shelf and pricing systems are integrated.
  • Create and review maintenance reports.
  • Display a positive attitude. 
  • Stay current with present, future, seasonal and special ads.
  • Collaborate with team members to encourage teamwork.
  • Adhere to all local, state and federal laws, and company guidelines.
  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
  • Notify management of customer or employee accidents.
  • Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation. 
Behaviors/Skills: 
Some of the behaviors needed to successfully perform this position are:
Leadership Behaviors:
  • Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect. 
  • Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
  • Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
  • Leads Through Positive Influence – Demonstrates strong character, builds partnerships, models a conscious balance between work and personal life, takes personal responsibility for own development, role models leadership qualities such as motivation, inspiration, passion and trust.
  • Coaches and Develops Others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
  • Leads Change and Innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
  • Executes with Excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
  • Provides Clear and Strategic Direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace. 
  • Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.
Minimum Position Qualifications:
  • Ability to handle stressful situations.
  • Effective communication skills.
  • Knowledge of basic math (counting, addition, and subtraction).

Job Summary

JOB TYPE

Full Time

SALARY

$43k-60k (estimate)

POST DATE

05/17/2023

EXPIRATION DATE

05/22/2024

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