ROLE DESCRIPTION:
As Office Manager - State Farm Agent Team Member with Kristin Staropoli - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.
As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Kristin Staropoli - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

QUALIFICATIONS:

• Excellent communication skills - written, verbal, and listening
• Highly organized and detail-oriented
• Experience in sales preferred
• Proactive in problem-solving
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment

BENEFITS:

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Health benefits
• Growth potential/opportunities for advancement within my agency