2 Front Office Manager Jobs in Haven, FL
Krishna Ventures LLC is Hiring a Front Office Manager Near Haven, FL
Essential Functions:
AGM Duties and Responsibilities:
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Act as an ambassador to the hotel and ensure that guests are receiving an unparalleled guest experience.
- Remain readily accessible to guests and employees at all times.
- Make reservations, check-in and check-out guests as needed.
- Check the guest service log upon arrival for the day, noting any guest requests, complaints, and significant events that may require attention.
- Be aware of the status of the availability of rooms at the hotel on any given day to ensure revenue is maximized.
- Check any meeting room needs and set-ups for cleanliness, proper set, and availability.
- Maintain effective communications between all hotel departments.
- Act as a problem solver as needed.
- Monitor all no-show charges, research credit card discrepancies, and process charge-backs.
- Conduct at least one routine inspection of the public areas of the hotel, recognizing and correcting any potential safety hazards and also addressing cleanliness issues.
- Solicit guest feedback regarding hotel services and facilities and take corrective action to solve any reported deficiencies.
- Investigate, report, and coordinate all hotel accidents that are employee and guest related.
- Help to grow the business through inquisitiveness at the time of reservation and check-in and through sales calls and public relations.
- Monitor existing S.O.P.’s.
- Assist in the selection and continuous training of staff to provide high-quality service to guests.
- Count all banks and immediately report discrepancies to the General Manager.
- Inspect guestrooms. Provide feedback to housekeeping and maintenance departments.
- Update availability information in the Property Management System as required.
- Assist in evaluating the performance of all employees.
- Day-to-day management responsibilities including scheduling, motivating, assigning activities, training, and policy and procedural assessment.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations with minimum supervision.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
- Must have the ability to understand complex information, data, etc from contrasting sources and consider, adjust or modify to meet the constraints of that particular need.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must have the ability to work various hours and shifts per week, with an average of 40 hours.
- Other hotel-related duties as required.
- Maintain regular attendance in compliance with hotel standards, as required by scheduling, which may vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name-tag when working.
- Must be a United States citizen or possess a valid work permit.
- Must be able to read, write and speak English.
- Must have excellent organization and time management skills.
- Must have exceptional detail in a follow-up. Must be able to work well under pressure.
- Must be able to accurately follow instructions, both verbally and written.
- Must be professional in appearance and demeanor.
- Must always ensure to be a team player.
- Ability to work a flexible schedule that may include weekends and holidays.
- Must have the ability to deal effectively and interact well with guests and associates.
- Must have a passion for creating an exceptional experience for all guests.
- Must be able to convey information and ideas clearly.
- Must display exemplary examples for staff.
Job Summary
Full Time
$44k-64k (estimate)
06/07/2023
05/22/2024
The job skills required for Front Office Manager include Front Office, Guest Service, Scheduling, Housekeeping, Problem Solving, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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