Come join our growing team at the Kriete Truck Center, where our vision is to become the highest performing organization in our industry!

Founded in 1951, this 3rd generation family-owned truck dealership organization headquartered in downtown Milwaukee, WI, with 10 Kriete Truck Centers.

Position Summary: Provides customer service to the dealership service department; pulls parts for repair work

Essential Job Functions:

• • Assist technicians in selecting required parts in a friendly, professional, and efficient manner. Informs technicians of companion part requirements
• • Pull and fill orders from stock. Notifies the Parts Manager of out-of-stock parts or shop materials that need immediate attention.
• • Locate out-of-stock parts from outside source and submit an emergency order, if necessary. Notify the service department when special ordered parts have been received.
• Follow up on back-ordered parts
• Make sure all internal requests for parts are billed correctly
• Keep orderly records of all invoices and special-order parts
• Keep desk and counter area clean and uncluttered
• Participate in all training programs that are made available and testing programs made available by the OEM and vendors
• Keep current on new products and product updates
• Collaborate with Parts Manager in maintaining a lost sales tracking program
• Maintain professional appearance
• Other duties as assigned

Knowledge and Skills:

• Require strong attitude and work ethic
• Possess excellent communication skills, both verbally and written
• Ability to work in service/technical environment

Education and Work Experience:

• Prefer previous parts, inventory and parts software experience; but not necessary
• Prefer previous direct customer contact experience

Physical Effort:

Work is considered heavy physical work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects. Must possess strength, stamina, and mobility to perform heavy physical work indoors and outdoors in all weather conditions with exposure to potentially hazardous chemicals.

Must be able:

• To walk, lift, reach, stoop, stand, grasp, balance, climb, kneel, and crouch for extended periods of time.
• To visually inspect small defects and/or small parts.
• To operate machines, motor vehicles, hand tools, and job specific equipment and tools; determine the accuracy and thoroughness of work.
• To demonstrate the ability to hear and accurately interpret mechanical, technical and business information in an environment subject to noise, vibrations, etc.
• To perform all work safely in a fast-paced work environment

Job Type: Full-time

Schedule:

• 2nd Shift
• Monday thru Friday

Work Location: In-person

Ability to Relocate:

• De Pere, WI 54115: Relocate before starting work (Required)

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift

Ability to Relocate:

• De Pere, WI 54115: Relocate before starting work (Required)

Work Location: In person