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KRAFTON Inc.
Santa Monica, CA | Full Time
$74k-94k (estimate)
3 Weeks Ago
IT Technician (Contract)
KRAFTON Inc. Santa Monica, CA
$74k-94k (estimate)
Full Time 3 Weeks Ago
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KRAFTON Inc. is Hiring an IT Technician (Contract) Near Santa Monica, CA

We are a global video game organization based out of Seoul, South Korea. The name derives from the slogan “Keep the craftsmanship on,” a rendition of our commitment to developing and publishing world-class games from our studios and publishing centers across the globe. You may know us as the developers and publishers of PUBG: Battlegrounds, The Callisto Protocol, Subnautica, Defense Derby, and more. Our stellar studios based across the globe include PUBG Studios, Striking Distance Studios, Bluehole Studio, Unknown Worlds and RisingWings.
What we are looking for:
The Krafton Americas Publishing office is currently seeking an IT Technician to join our team and help coordinate activities for our busy IT department. In this role you will be a significant contributor, not only to the Krafton Americas IT team but a key partner to creative, production and operation teams. You will be responsible for procuring hardware/software assets, end user support, as well as making sure that onboarding of new employees and partners go smoothly. You will help with scheduling vendors and making sure to track key deliveries within key projects and work with the local IT Manager on communicating expectations to internal teams. The individual for this role must possess solid technical skills, good time management, organization and communication skills, as well as experience with dealing with external vendors. This will be a contract position.
Responsibilities:
    Procurement of assets (hardware/software) and help the team fulfill internal requests and keep proper inventory levels
    In-Person Tier 1 IT End User support
    Helping improve onboarding process and communications
    Partnering with production teams to anticipate ongoing needs and trends
    Monitoring and improving project timelines, deliverables and communicating deadlines and expectations
    Scheduling 3rd party vendors, maintenance techs, and any external activities
Qualifications:
    3 years in information technology coordination and working in tech, end user support
    Experience in supporting Windows and Mac operating systems
    Experience in support Windows and Mac applications
    Experience in project management or customer success type environments
    The ability to manage multiple projects concurrently, effective at time management, requiring minimal supervision
    Demonstrated problem solving abilities, the ability to develop creative solutions in a fast-paced environment
    Passion for the gaming industry, security, and/or your job discipline
    Great collaboration skills and ability to work as a team across multiple disciplines
    Great communication skills, as well as good interpersonal and relationship building skills
Reasonable Accommodation
KRAFTON Americas is committed to the full inclusion of all qualified individuals. As part of this commitment, the Company will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to apply for an open position, perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the HR Talent team at KRAFTON Americas, to begin the interactive process.
EEOC statement
KRAFTON Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.
In California, the expected salary range for this position is $35.00 to $50.00 per hour. The listed expected salary range represents a good faith estimate and the actual pay may depend on a variety of job-related factors that can include experience, education, skills, and location.
Due to recent scams, our recruiters will only reach out to you via @sds.com, @krafton.com or @pubg.com. If you received an email and are unsure you can always email recruiting_ka@krafton.com.

Job Summary

JOB TYPE

Full Time

SALARY

$74k-94k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

06/23/2024

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The following is the career advancement route for IT Technician (Contract) positions, which can be used as a reference in future career path planning. As an IT Technician (Contract), it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician (Contract). You can explore the career advancement for an IT Technician (Contract) below and select your interested title to get hiring information.

If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Technician job description and responsibilities

IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.

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Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

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The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Technician jobs

As computer technology changes, technicians must constantly update their professional development.

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Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.

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Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.

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Excellent Problem-Solving and analytical skills.

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Get professional certifications like Cisco Certified Technician Certification and Training.

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Step 3: View the best colleges and universities for IT Technician.

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