The Business Unit Manager is for all Business Unit activities for their unit. Leading by example, the Business Unit Manager will ensure all work is compliant, executed within the established guidelines, budgets, and provide exceptional client service to build Business Unit revenue. Success will be measured by the Business Unit’s Manager ability to procure new work, lead and motivate teams, and bring projects to completion on time and on budget.

Duties and Responsibilities

Sales/Marketing

• Seeks opportunities to develop relationships with new and existing contacts.
• Updates customer and client communication in database.
• Attends business unit specific trade shows and events.
• Provides quarterly project highlights with photos and project summary to marketing for promotion on company website.

Business Unit Management

• Initiates new business opportunities with current client portfolio and new business development.
• Maintains Business Unit customer relationship management tool in Quickbase.
• Updates project status and completion dates in database on a weekly basis.
• Work with Accounts Receivable to monitor Business Unit weekly/monthly billings and collections.
• Reviews monthly financial and operational performance of the Business Unit and completes monthly business unit reports for review with management.
• Leads team in a thoughtful and motivating manner. Sets and leads by example. Builds Business Unit team from Project Manager down.
• Attend all mandatory company or client meetings.
• Hold Weekly calls with team.
• Prepare and deliver weekly operational reports.
• Manages marketing budget for business unit.

Project Management

• Creates new projects in QuickBase by defining the scope of the project and forecast the proper amount of labor, material, and travel costs to successfully deliver company services for the project while maintaining set profit margins for the Business Unit.
• Maintains communication with staff and/or vendors/subcontractors to provide project information to ensure that they have a complete understanding of the scope of work, along with the necessary tools/equipment/materials to successfully complete the project.
• Generates and manages all project related change orders with Director level oversight.
• Oversees the review and approval of all timecards and expenses for each business unit project in database.
• Reviews project scope of work in tandem with customer-specific project completion process to ensure that all necessary inspection records and documentation has been completed by the field specialist and uploaded into database.
• Manages schedule and project to budget to ensure both are effectively maintained.
• Ensures project quality is maintained to meet or exceed company standards.
• Manage project close-out to ensure timely processing of invoices in accordance with guidelines.
• Review and manage each project’s contract documents, drawings, specifications and scopes of work.
• Procure and manage any vendors/subcontractors for each project, when in-house resources are not available.
• Obtain any other project and/or client-required certifications as requested.

Scheduling

• Generates, manages, and schedules all project schedule requests through database.
• Works with interdepartmental teams to correctly update employee skill sets and confirm correct resources are scheduled for each project.
• Alerts the Operations team of upcoming projects that may affect weekend, holiday, vacation request or any other scheduling function in advance prior to project start or resource request.

Resources

• Assists Human Resources with employee retention providing effective and regular communication with your team of employees.
• Works with Human Resources, Operations, and Senior Management to identify Business Unit resource planning.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• High School Diploma, or equivalent
• Bachelor’s Degree (B.A.), or technical trade school equivalent preferred
• 7 years’ of progressive experience leading project teams

Language Skills

Ability to read, analyze, and interpret complex documents. Ability to respond effectively to sensitive inquiries or complaints. Must be able to speak, understand, read and write English.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to problem solve and think critically. Make sound decisions and escalate matters quickly and efficiently.

Computer Skills

Possess basic computer skills, including basic knowledge of MS Office Site. Must be able to quickly learn new computer programs, use the internet, and operate mobile devices.

This position requires travel up to 25% of the time, and may also require work or travel on weekends, nights, and evenings.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

This position requires the worker to sit at and navigate a computer workstation approximately 75% of the time. This position also requires travel to and from worksites, which may require long periods of time in a car, travel by airplane, or potentially other modes of public transportation. Employees must be able to travel with only reasonable accommodations when necessary.

Visual Acuity

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.

Working Conditions

The primary working environment is an indoor office setting. However, traveling to field work sites is required frequently. Employees working in hazardous conditions and areas are required to comply with all applicable safety provisions and to use PPE. The working conditions when on work sites may include:

• The worker is subject to both indoor and outdoor environmental conditions.
• The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
• The worker is subject to vibration. Exposure to oscillating movements of the extremities or whole body.
• The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
• The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia.
• The worker is required to function in narrow aisles or passageways.