Description

Our team members are critical to promote Kessler’s Customer Commitment by providing Unmatched Customer Service; Unmatched Quality & Freshness; and Unmatched Presentation & Cleanliness. Our team members must be willing to provide speedy, friendly, helpful, and thankful service to our customers.

Every team member must be able to fulfill the responsibilities below.

Requirements

• Cleaning – maintain cleaning standards.
• Culling & Rotating – shrink management – ensures all product fresh and in code!
• Fast & Friendly Service – Engaging our customers with friendly service.
• Organization – Coolers/freezers/dry storage – products and supplies are put away in the correct location.
• Quality First – Must ensure that all product coming in from vendors meet all of our product standards.
• Stocking Freight – unloads, organizes, and rotates. All pallets are off the floor by 9 am. Carts used for stocking.
• Follow POG’s & Merch Plans – Reads and understand all Plan-o-Grams (POGs) and Merchandising Plans for the week.
• Labeling and Packaging – properly uses the scales, department codes and packaging if required by department.
• Outgoing – Friendly, talkative, and engaging with the customer.
• Product Knowledge – knowledgeable about all of the products in the case and can comfortably make recommendations for customers.
• Strong & Fast – must be able to lift 80 lb. boxes, work freight, and set department by deadlines.
• Must be able to work between the hours of 7:00 am to 3:00 pm with weekends & holidays.
• Must be 18