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Staff Support Coordinator
$64k-81k (estimate)
Full Time 3 Weeks Ago
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Koreatown Youth & Community Center is Hiring a Staff Support Coordinator Near Los Angeles, CA

Summary: Under the direction of the Environmental Services Manager, the Environmental Services Beautification Coordinator oversees the daily operations of the Beautification unit projects which includes: Graffiti Removal, Clean Streets, Landscaping, and Clean LA. This role will assist in the development and implementation of programs and services and supervising program staff. Performance is reviewed on a continuous basis with specific goals and objectives identified throughout the year. This is a full-time, non-exempt position working 40 hours per week, between the hours of 6:00 am and 3:30 pm. Weekend availability is required.

Duties / Responsibilities:

  • Provide peer support and monitoring for program staff:
  • Supports Clean LA Participants toward meeting their professional development and KYCC’s staff retention goals.
  • Collaborate with program supervisors on staff evaluations and feedback.
  • Conduct daily tracking of employees, captures, documents, and reports retention milestones as part of regular staff evaluations.
  • Ensure required documentation, accurate data tracking, reporting, etc. are completed appropriately and in a timely manner.
  • Support unit's peers to achieve professional development goals and improved health and well- being:
  • Research/ Identify new training opportunities, including vocational training and educational resources that are aligned with KYCC’s professional development and staff retention goals.
  • Develop rapport and cultivate meaningful and productive communication and development goals with unit peers.
  • Assist unit peers with accessing training, counseling, and other support resources toward meeting their professional development goals.
  • Support staff by assisting them identify, plan and carry out new skills development goals.
  • Understand, follow through and document support plans, goals, activities, progress, etc.
  • Provide support, identify constraints and challenges that prevent the staff from having a positive impact on their work performance and professional development goals.
  • Facilitate activities and dialogue that help develop understanding and appreciation for KYCC’s agency mission, Theory of Change and Intended Impacts.
  • Stay up to date with the agency’s health/ wellness policies, guidelines, resources, and ensure awareness of and access to them by peers.
  • Provide safeguards and appropriately support challenging situations.
  • Support individuals develop and maintain positive interpersonal behavioral practices to avoid challenging situations and promote respect and dignity in the workplace.
  • Ensure access to proper safety training and awareness by all peers.
  • Know and exercise proper protocols/ techniques when responding to emergencies and incidents that impact work performance, such as accidents, personal loss, etc.
  • Positively represent skills to succeed:
  • Uphold agency values.
  • Understand and follow through with agency systems, protocols, policies and procedures.
  • Communicate positively and clearly with your supervisor and coworkers.
  • Maintain satisfactory attendance to work shifts, staff meetings and other assigned agency functions.
  • Maximize and responsibly utilize agency and community resources.
  • Place a high priority on building reputable program implementation through positive interactions, commitment to best practices, upholding agency values and deliver quality services.
  • Other program, administrative and clerical duties as assigned by your supervisor.

Minimum Requirements / Qualifications (All applicants MUST meet the minimum qualifications):

  • Bachelors’ degree or equivalent extensive field experience.
  • Ability to complete successfully and maintain required trainings and certifications.
  • Listen carefully and communicate respectfully and clearly with the people you support.
  • Demonstrate fairness, an open mind, and consistency when addressing situations.
  • Ability to organize and prepare documentation in a timely manner.
  • Strong commitment to working with a multicultural community,
  • Strong organizational, written and communication skills.
  • Exhibit professionalism in interactions with all stakeholders and KYCC staff.
  • Ability to work collaboratively with others and a willingness to participate fully in the team process.
  • Ability to work and communicate effectively with people of diverse cultures, education, social, and economic backgrounds.
  • A valid Class C California Driver License.
  • Proof of eligibility to work in the United States.
  • Physical Requirement: Must be able to lift 25 lbs. Seeing to inspect the field and written documents; ability to communicate with KYCC staff, clients and public; sitting, standing and walking for extended periods of time; bending, kneeling and reaching to retrieve and replace files; and dexterity of hands and fingers to operate office equipment.

Desired Qualifications:

  • Bilingual capacity (Spanish/English or Korean/English).
  • Prior experience in employment services.
  • Proficient in operating Microsoft office software.

TO APPLY, please submit a cover letter and resume.

KYCC is an EOE & E-Verify Employer.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekends as needed

Education:

  • Bachelor's (Required)

Experience:

  • employment services: 1 year (Preferred)

License/Certification:

  • California Driver's License (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$64k-81k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

09/18/2024

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