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KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Customer Navigator in Palo Alto, California.
Essential Functions : -Approaches and greets patients, their families, and visitors entering the hospital and clinics; provides clear and concise verbal and written instructions;
offers them assistance in locating services, facilities or patients, verifies / confirms time and place of patient appointments, provides directions and / or escorts guests to their eventual destination, etc.
to ensure their needs are met; contacts an interpreter / translator for guests who are not proficient in English; refers guests to Patient or Guest Representatives as appropriate for more in-depth assistance.
Maintains sensitivity and confidentiality in all aspects of guest interaction. -Responds immediately and appropriately to injured persons, agitated / escalating individuals / situations in the hospital entrance environment, contacting healthcare providers and / or security as needed.
or completion of a navigation certification program - or 2 years' experience working in customer service within a non-healthcare industry (hospitality, public relations, banking, concierge services, etc.
the local geographyABOUT KORE1Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths.
We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role.
We are passionate about matching the right people with the right companies.Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
Last updated : 2024-04-24
Full Time
$82k-102k (estimate)
04/25/2024
05/13/2024
The job skills required for Navigator include Customer Service, Scheduling, Leadership, Transportation, Facilitation, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Navigator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Navigator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Navigator positions, which can be used as a reference in future career path planning. As a Navigator, it can be promoted into senior positions as an Infection Control Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Navigator. You can explore the career advancement for a Navigator below and select your interested title to get hiring information.