Imagine yourself at the center of patient relations in a sophisticated, state-of-the-art orthodontic practice in Hershey. If you have similar experience in a dental/specialty office or high level customer service, are dedicated by nature, have an acute attention to detail, and passion for people, please apply. Must be willing to work in a fun, fast paced environment and be able to go the extra mile to care for others. College education a plus.

Summary of Position Responsibilities:

The Scheduling Coordinator responsibilities include managing phones, greeting and checking out patients, scheduling appointments, collecting payments, checking insurance, preparing correspondence for patients and referring dentists, among other clerical duties.

Experience and Skills:

• Must be an engaging, outgoing, friendly, enthusiastic team player with proven customer service experience and a positive attitude.
• Must have exceptional verbal and written communication skills and be detail oriented and have the ability to multi-task.
• Prefer prior experience in a dental or medical office.
• Must have clerical skills to write letters and document accurately and concisely and general math skills. Must be able to accurately type at a speed of 50 wpm.
• Extensive knowledge of computers and have the ability to be a quick learner of relevant software programs. Must have experience with Microsoft Office (Word, Excel, Outlook).
• Ability to work individually and in a team oriented environment
• Must have prior experience and knowledge of administrative and clerical procedures.
• Experience checking and submitting insurance claims is preferred.
• Sound judgment and problem solving ability.
• Must be reliable.
• Must possess sufficient dexterity to perform the essential responsibilities.
• Must be able to communicate in the English language fluently.
• Serious inquiries only.

Physical and Environmental Requirements:

• May be required to lift up to 40 lbs.
• Active movement throughout the day: sitting, walking, standing, squatting, bending, stooping, reaching, etc.
• Vision: close vision, depth perception, and ability to adjust focus.
• Hearing: able to satisfactorily communicate with patients, doctor, and other staff members to ensure that verbal communication is clearly understood, or a satisfactorily-equivalent method of communication.
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operate equipment.
• May be required to administer first aid or CPR.

Hours: 4.5 days / week, M,T, W, and F from 7:40 AM until 5:30PM, rotating Thursdays 9-1. Paid vacation, Generous 401K. Health care reimbursement.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• 401(k) matching
• On-the-job training
• Paid time off
• Uniform allowance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Experience:

• Computer Skills: 1 year (Required)
• Dental/Medical Office Clerical: 1 year (Required)

Ability to Commute:

• Hershey, PA 17033 (Required)

Work Location: In person