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90 – 95% hours billable per week
Supervise Field Operatives reinforcing Safety and Quality Control, conducting Spot Audits and assisting in the Customer Consultation process in remote locations without a local Service Manager or Branch Operations Manager
Conduct Observation Based Safety Check’s
Perform vehicle safety and satellite shop inspections, where facilities exist.
Ensure PACE driving habits are being used by all drivers.
Participate in safety related investigations.
Work closely with Inside Sales team by forwarding sales leads, collect needed information for repair quotes, including verifying accurate and complete information from field operatives.
Conduct and document weekly Toolbox Talks
Provide technical support, mentorship and direction to Field Operatives
Serve as Project Manager on larger projects
Assists in training & evaluation of Field Operatives.
Receive and screen calls from all Field Operatives and Inspectors. Relay any information needed to Planners.
Resolve complex technical problems
Coordinate schedule with Planners.
Stage, organize and verify equipment and parts for jobs, where needed.
Complete customer visits within the territory to collect information needed for projects, quotes for jobs & service requests.
Perform field work including but not limited to; repairs, inspections, on-call work, troubleshooting, project management, installations and warranty work.
Assist Service Manager, as needed with customers or people needs
Responsible for SP08 & SP09 onsite job management. Monitor and report any potential warranty request to the TOM prior to performing work
Must be able to frequently lift up to 25 lbs. Must be able to lift up to 50 lbs. on a daily basis. Must be able to lift up to 75 lbs. on occasion. Must be able to lift 100 lbs. on a rare basis. This position requires frequent climbing, balancing, stooping/crouching, and overhead reaching. This position requires occasional pushing, pulling, kneeling, and crawling. This position will be inside approximately 90% of the time and outside approximately 10% of the time. This position will be frequently exposed to heat, cold, noise and heights.
*KCN
Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.PIfc4fc51b794d-31181-34222366
Full Time
$100k-127k (estimate)
06/15/2024
07/01/2024