General Summary of Responsibilities: Kona Ice is the premier mobile shaved ice company in the country. A Kona Krew Server will be responsible for giving great customer service. Kona Krew Servers make and serve Kona Ice to guests, will help stock trucks, accept customer payments and provide accurate change as needed. They keep our trucks clean inside and out because we hold to the highest standards. The job will change daily. Some days bring concerts, festivals, or sporting events. Other days you may visit several after-school programs and a birthday party or even a wedding reception. You must be at least 18 years old to apply.

The position is seasonal and part-time: typically April-October. Most associates work between 15 & 30 hours per week based on their availability. We are looking for candidates that are available for 3 shifts or more per week on a consistent basis.

Essential Duties of the Position: (The tasks listed below are those that represent the majority of time spent working in this position. Management may assign additional tasks as necessary.)

• Greeting & serving customers with consistent positivity, enthusiasm & a smile while taking orders with speed & accuracy.
• Closely following sanitation & food safety procedures.
• Complete beginning & end-of-shift prepping, stocking, cleaning of truck and base of operation, and event tracking duties.
• Carry out all instructions given by management team.

Minimum Qualifications:

• Must have reliable transportation to base of operation and/or event location(s).
Comfortable working on your feet for full shift
• -in hot & cold weather conditions.
• Can work independently and work well with minimal supervision.
• Have a positive attitude & warm, outgoing personality.
• Team-oriented, adaptable, punctual, honest, trustworthy & dependable.
• Work at a quick pace, while multi-tasking.
• Can communicate effectively with people of all ages.
• Ability to perform quick, simple math calculations.
• Good attention to detail and cleanliness.
• Are available to work flexible schedule-including days, nights, weekends, & some holidays.

Preferred Qualifications:

• Experience with children a plus.
• Experience with monetary transactions.
• Customer Service experience: 1 year or more.
• Food Service/Concessions experience.

Education, Experience, and Certification/License Qualifications:

• Must possess or be working toward high school diploma or GED

Financial Responsibility: As a member of the Kona Ice community, this position is expected to be fiscally responsible in all financial transactions with customers. This position is also responsible to follow the policies governing the use of company-owned equipment including the ability to handle cash, make change accurately & operate Square point of sale for card payments.

Physical Requirements:

• Ability to perform the essential functions of the position with reasonable accommodation.
• Ability to communicate with reasonable accommodation.
• Must be able to lift 35 lbs.
• Able to lift, bend, stand for long periods of time. Able to go up and down high stairs.

Compliance Requirements

• Position May Require Credit Check.
• Completion of ServSafe Food Manager & Allergy Awareness Certification.

REQUIREMENTS

Kona Ice of Framingham/Natick: Kona Ice is a fun, always changing work environment. We are a mobile vendor so your office moves. You are out in the community meeting new people everyday. You get to be part of a growing franchise and learn what it is like to be an entrepreneur. We’re mobile. We’re fun. We’re stocked with the most delicious flavors you’ve ever tasted. Need a moment of pure bliss? Kona Ice has you covered. Come visit us, let our sweet tunes sweep you away to an island in the middle of the ocean. And while you’re there, kick up your feet and enjoy a nice cup of our premium shaved ice.

Americans with Disabilities Act: Kona Ice specifically prohibits discrimination on the basis of disability. Kona Ice is committed to complying with the goals and objectives of the Americans with Disabilities Act.

Equal Opportunity Employer: It is the policy of Kona Ice to employ people of the highest quality available based on ability, experience, training, intelligence, character, and physical fitness according to the needs of Kona Ice. No applicant for employment otherwise qualified for employment will be excluded because of race, color, sex, age, religion, creed, disability, or national origin. Furthermore, no employee will be denied the benefits of, or be subjected to discrimination under any program or activity conducted by Kona Ice based on such criteria. This policy pertains to all facets of employment including promotions, upgrading, and compensation as well as layoffs, demotions, and other terminal action.