2 Member Service Representative Jobs in Saukville, WI
KOHLER CREDIT UNION is Hiring a Member Service Representative Near Saukville, WI
Do you love working in customer service but want better pay and more family-friendly work hours? Kohler Credit Union is seeking to hire an outgoing person to assist our members with a variety of financial transactions in the Saukville area. This Member Service Rep position pays a competitive wage starting at $20.00/hour and offers opportunities for professional growth and advancement.
ABOUT KOHLER CREDIT UNION
We are a $575 million not-for-profit credit union with full-service branches in the Wisconsin communities of Kohler, Sheboygan, Howards Grove, Plymouth, Saukville, Grafton, West Bend, Manitowoc and Mequon. Passionate about community service, we support activities that benefit and enrich the communities around us. And, we serve our diverse membership by delivering a broad range of superior and affordable financial services.
We strive to be an employer of choice, placing a major emphasis on personal and professional development. We offer numerous incentives for various positions including medical insurance, a prescription plan, dental & vision plans, HSA & FSA programs, life insurance which includes dependents, accidental death & dismemberment insurance, short and long-term disability insurance, a pension plan, a 401(k) plan, profit-sharing, bonuses, paid time off, a wellness program, an employee assistance program, educational reimbursement, employee recognition programs, and preferred credit card rates.
A DAY IN THE LIFE AS A MEMBER SERVICE REPRESENTATIVE
As a Member Service Representative at Kohler Credit Union, you are enthusiastic about providing world-class service to our members. You enjoy developing and nurturing relationships with our members as you serve them. You also utilize your knowledge of our financial products and services in order to cross-sell them to our members according to their individual needs. You demonstrate a genuine interest and ask questions to understand what's important to them and how we can help meet their financial needs. Additionally, you serve as a backup member service representative for the call center where you assist existing and potential members on the phone or online with basic financial transactions such as looking up account info, posting transfers, taking loan applications, and answering questions about membership. You enjoy working in a fun and supportive environment. And you feel great about the excellent service you provide to our members!
QUALIFICATIONS
- High school diploma or GED
- Prior experience working in a customer service capacity
- Proficiency with Microsoft Office
- Basic math skills
Customer service experience that included handling money or answering phones is preferred. Previous financial industry, call center, or consumer lending experience is a plus, as is sales experience. You will need the ability to learn about and keep up-to-date on all credit union products and services; but don't worry, we provide excellent training. Are you friendly and personable? Do you have excellent communication skills? Are you detail-oriented and conscientious? Do you thrive in a fast-paced environment? Are you honest? Do you have the desire to continually learn and progress? If so, then you might just be perfect for this position!
WORK SCHEDULE
Your shifts may vary and require working on Saturday mornings, but you will have your late evenings, Saturday afternoons, and every Sunday free!
ARE YOU READY TO JOIN OUR TEAM?
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!
53080
Job Summary
Full Time
Banking
$35k-42k (estimate)
10/12/2023
06/06/2024
kohlercu.com
SHEBOYGAN, WI
100 - 200
1938
ANTHONY J KLOCKOW
$10M - $50M
Banking
Related Companies
About KOHLER CREDIT UNION
Kohler Credit Union is a not-for-profit, financial cooperative, owned and governed by its members. We are committed to our members' financial well-being and provide products and services that help support their financial goals. Kohler Credit Union membership is open to anyone who lives or works in Sheboygan, Calumet, Fond du Lac, Manitowoc, Milwaukee, Ozaukee, Washington or Waukesha County; as well as their immediate family members and associations or organizations. Our Mission: Building relationships, strengthening communities, fulfilling dreams. Our Values 1) Community We are dedicated to e...nriching the communities we serve. 2) Members We embrace the credit union cooperative spirit by delivering a broad range of superior and affordable financial services that meet the needs of our diverse membership. 3) Employees We strive to become the employer of choice by encouraging individual initiative, promoting professional growth, and providing opportunities to make a real difference. 4) Integrity We aspire to do business with integrity by practicing open and honest communication and by treating people with dignity and respect.
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The job skills required for Member Service Representative include Customer Service, Products and Services, Call Center, Microsoft Office, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
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Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Building member relationships through quality service experiences.
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Process service requests and create authorizations to communicate transportation details to partners.
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Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.
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