Location: Hybrid at Miami, FL

Opportunity

Kohler’s Sr. Project Engineer- Application role is the technical expert and the liaison between Kohler and its distribution network in the Latam and Caribbean regions. The Sr. Engineer-Application is responsible for providing pre-sales technical support to Kohler distributors and developing, quoting, and supporting creative solutions for non-standard solutions for generators, ATS, and related accessories. The role also includes project management of sold key projects. This position influences, inspires, and collaborates with a wide variety of stakeholders to meet customer application requests. Respond to technical information requests from the field sales team.

Specific Responsibilities

• Analyze customer requests for non-standard products, provide pricing, revise quotes, and advise customers of results.
• Develop creative solutions to customer power issues and work with the customer to implement the proposed solution.
• Lead the tracking and success of special/custom projects while providing success initiatives to close these projects.
• Provide technical support to distributors and customers with generator, ATS, switchgear, and related accessory application questions in an efficient and timely manner.
• Assist Sales Managers on technical specifications of the local market to help standardization of the product.
• Responsible for providing training in the area of expertise to distribution network.
• Manage assigned key projects from inception to commissioning.
• Provide technical assistance on Kohler’s industrial product line (i.e., ratings, sizing, etc.).
• Monitor projects progress and manage priorities to make sure projects are completed on time.
• Be a liaison between the technical engineers and nontechnical customers.
• Represent Kohler with customer interactions in the Kohler facility or at the customer’s location.
• Review drawings, schematics, wiring diagrams and installation documentation to assist contractors, engineers, or distributor with application questions.
• Issue, log, and maintain quotation and order numbers for all engineered special product activities, maintaining centralized documentation area and functions.
• Develop and implementation sales tools and procedures (ex. process, training, tools, sales presentations, account and project tracking, metrics etc.).
• Identify and implement internal changes that will improve efficiency, response time, and customer service.
• Perform other related assignments as required.