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About the Role
In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.
What You’ll Do
Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
Engage customers by greeting them and offering assistance with products and services
Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
Prevent loss by following all product protection standards
Support and partner with other associates on merchandising incoming product
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors / managers and other company personnel
Other responsibilities as assigned
What Skills You Have
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal / written communication and interpersonal skills
No retail experience required
Must be 16 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Preferred
Client facing retail or service industry experience
Essential Functions
Kohl’s may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the What You’ll Do Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand / walk for the duration of a scheduled shift.
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Range : $16.00 - $23.10Kohl’s offers a variety of benefits to associates depending on full-time / part-time status and work hours, including : WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).
Last updated : 2024-05-14
Full Time
Retail
$30k-39k (estimate)
05/16/2024
05/19/2024
corporate.kohls.com
SAN JOSE, CA
>50,000
1962
Public
FRANK GONZALES
$10B - $50B
Retail
Kohl's is a Wisconsin-based department store retail chain that offers apparel, footwear, accessories, beauty and home products.
The job skills required for Retail store associate include Customer Service, Merchandising, Presentation, Products and Services, Written Communication, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail store associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail store associate. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Retail Store Associate job description and responsibilities
A great store associate balances customer satisfaction with meeting sales objectives.
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Sales associates at retail stores are expected to possess much attributes of patience as they will regularly encounter difficult customers.
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Greet customers on arrival then assist the customer with any questions they have about the purchase they want to make.
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The retail sales associate shall have good product knowledge depth and puts the customer’s needs center to assisting them finding the products they need.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Store Associate jobs
Most companies offer on-the-job training for new associates.
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Retail sales associates often need some work experience and a variety of technical and soft abilities.
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For people wondering how to be a good sales associate, remember to start with “patience.”.
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Must be able to multitask .
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Obtain a high school diploma or an equivalent qualification.
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