2 Experienced Automotive Service Advisor Jobs in Queens, NY
Koeppel Auto Group is Hiring an Experienced Automotive Service Advisor Near Queens, NY
Building a Legacy
The Koeppel Auto Group has been serving NYC and the Metro area's Automotive needs since 1937. Each Koeppel Dealership is "A" rated by the BBB of NYC.
We're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Your professional development is one of our top priorities, so why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us!
Prior experience as a service advisor or service writer required!
$100K - $150K (based upon experience)
- Medical, Dental & Vision Insurance
- 401K Plan
- Paid time off and vacation
- Short/Long Term Disability
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family-owned and operated
- Discounts on products and services
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensure the daily inventory of technicians' time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems, warranties, services, and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
- Prior experience as a service advisor or service writer required
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
Job Summary
Full Time
$48k-70k (estimate)
03/26/2023
05/31/2024
koeppelautogroup.com
Woodside, NY
100 - 200
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The following is the career advancement route for Experienced Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Experienced Automotive Service Advisor, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Experienced Automotive Service Advisor. You can explore the career advancement for an Experienced Automotive Service Advisor below and select your interested title to get hiring information.
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