At Knuckies® Hoagies, it is our mission to bring guests the freshest and tastiest hoagies you will find anywhere. We are a value creation company. We strive to make a difference in people's lives, One Hoagie, One Guest, One Community at a time!

Knuckies Hoagies is looking for a Restaurant Shift Leader who can properly execute all aspects of our business. You will help lead a high-quality hoagie menu offering and motivate your team to provide excellent guest service. Shift Leader responsibilities include assisting the Manager in maintaining the restaurant’s revenue, profitability and quality goals. You will assist in ensuring efficient restaurant operation, as well as maintain high production, productivity, quality, and guest-service standards.

To be successful in this role you will need prior leadership experience. You will help oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our team during busy moments in our fast-paced environment. Ultimately, you will help ensure our restaurant runs smoothly and guests have exceptional dining experiences.

Responsibilities

• Helping coordinate daily restaurant operations - openings & closings
• Deliver superior service and maximize guest satisfaction
• Cash handling
• Assisting in ordering & inventory
• Food Prep
• Respond efficiently and accurately to guest complaints
• Help organize and supervise shifts
• Ensure compliance with sanitation and safety regulations
• Assisting in coordinating and handling catering & events

Skills

• Proven leadership experience in a restaurant
• Ability to remember and recall ingredients and dishes to inform guests and staff
• Familiarity with restaurant management software, like Toast or Clover
• Strong leadership, motivational and people skills

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Pay: $12.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Experience level:

• 1 year
• 2 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person