SUMMARY

Under the supervision of the Housing Operations Director, the Property Manager is responsible for managing all aspects of a residential community. Responsibilities include oversight of the community’s marketing, leasing, legal, financial and administrative functions. The community may have a mix of market rate/workforce units, Low Income Public Housing (LIPH), Low Income Housing Tax Credit (LIHTC) units and/or Project Based Rental Assistance (PBRA). The site must comply with all company policies and relevant laws and regulations. This position operates within and contributes to an environment in compliance with Fair Housing laws and Equal Employment Opportunity.

EDUCATION AND EXPERIENCE

Bachelor's Degree in business administration, public administration, social services, or related field and a minimum of four (4) years of experience in residential property management. An equivalent combination of education and experience may be considered.

Proficient in Microsoft Office Suite of applications and skill in the use of property management systems (Yardi highly desired).

Preference may be given to applicants who hold relevant industry certifications, have experience managing PBRA/tax credit propertied, and/or fluent in another language (Spanish highly desired).

CERTIFICATES, LICENSES, AND REGISTRATIONS

Tennessee driver's license and ability to be insured under the Authority’s policy.

CPO, COS, or Blended Occupancy Specialist Certification must be obtained within a year of service.

SUPERVISORY RESPONSIBILITIES

The Property Manager supervises staff including the following classifications: Assistant Property Manager, Maintenance Supervisor, Leasing and Occupancy Specialist, Activity Specialist, and/or Supportive Services Coordinator.

DUTIES:

• Supervises staff including: assigning, planning, and reviewing work, managing attendance, approving time, evaluating work performance, providing feedback, completing performance evaluations, coordinating activities, maintaining standards, allocating staff, selecting new employees, training staff, addressing employee performance concerns, administering discipline, ensuring staff compliance with laws, regulations, rules, policies, and procedures.
• Conducts property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet standards for safety, cleanliness, general appearance and appeal.
• Manages analytics, reports and data to ensure the community’s revenue and occupancy goals are met.
• Oversees all leasing activities to ensure prospective residents are engaged by staff and are appropriately qualified for occupancy.
• Oversees leasing activities and conducts quality control inspections to ensure compliance with HUD regulations and KCDC policies and procedures.
• Conducts lease signing meetings to ensure consistency with communicating resident responsibilities with emphasis on items highlighted on the lease.
• Works with Regulatory and Compliance staff to establish and implement competitive rent standards and rent rates to maximize occupancy and net operating income on market rate units and ensure that LIHTC rents follow State and Federal requirements.
• Conducts digital and print marketing activities for demographic diversity according to Tenant Selection Assignment Plan, to attract new residents and promote a positive image of the property.
• Audits re-exams on a quarterly basis.
• Drafts an annual budget for the property including reviewing marketing plans, setting physical and financial goals for the property.
• Develops and strengthens relationships with community agencies, public organizations, law enforcement, local, state, and federal governments, social services agencies, etc. to improve services available to residents.
• Must be available to work a modified weekly schedule and Saturdays as scheduled.

TO BE EFFECTIVE IN THIS ROLE YOU WILL NEED

• Knowledge of and ability to apply the principles and practices of effective supervision.
• Knowledge of and ability to apply residential property management principles, methods, and practices.
• Knowledge of housing programs such as low-income public housing, project based rental assistance, tax credits, and market rate.
• Knowledge of policies and procedures, federal and state laws and regulations related to property management.
• Knowledge of REAC standards and the methods, techniques, and practices of building maintenance and repair.
• Knowledge of hazards and safety precautions including Occupational Safety and Health Administration (OSHA), Tennessee Occupational Safety and Health Administration (TOSHA) guidelines and REAC standards
• Knowledge of and ability to conduct unit, site, and common area inspections in accordance with HUD requirements.
• Proficient in the use of MS Office Suite (Outlook, Excel, Word and PowerPoint), property management software, and human resources information systems.
• Ability to provide excellent service to internal and external customers.
• Ability to read and understand contracts, laws, and regulations related to property management.
• Ability to establish and maintain effective working relationships with superiors, subordinate employees, representatives of social agencies and civic groups, law enforcement officials, residents, and the general public.
• Ability to speak and understand Spanish, is desired.

BENEFITS

Ensuring you rest from work with generous paid time off benefits

• Paid vacation with a 240-hour annual roll-over
• Paid holidays and sick days

Saving you money and preparing you for retirement

• Flexible Spending Accounts for medical and dependent care expenses
• Pre-tax insurance premiums
• 8.8% company contribution to Defined Contribution Retirement Plan
• Roth Account, a post-tax retirement savings plan
• Deferred Compensation Plan (457b account), a pre-tax retirement savings plan

Taking care of you and your loved ones

• Medical, dental, vision, and life insurance options
• Long-term and short-term disability insurance
• Free Employee Assistance Program

Helping you achieve a healthy lifestyle and work/life balance

• The Healthy Track, a comprehensive wellness program
• Remote workplace options
• Flexible work hours

Supporting your growth and advancement

• Funds available for Continuing Education Credits (CEUs)
• Tuition assistance for college coursework

Apply on site: https:jobs.kcdc.org

Job Type: Full-time

Pay: $56,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Public Housing or Section 8: 4 years (Required)
• Budgeting: 4 years (Required)
• managing communities of at least 200 units: 3 years (Required)

Ability to Relocate:

• Knoxville, TN 37917: Relocate before starting work (Required)

Work Location: In person