• Ensuring that data/file / statements delivery is established and is flowing as expected when new interfaces are implemented or new clients go live. • Manage onboarding onto the reconciliation tools. • Work collaboratively with teams to establish expected delivery dates, and effectively manage expectations with internal operations staff. • Work collaboratively with the Data Management team to effectively hand off data files and statements that require monitoring for all reconciliation tools including transferring knowledge of all auxiliary processes that require monitoring to ensure data successfully interfaces to the reconciliation tools e.g. replication. • Liaise with brokers where data (on files or statements) delivered is not accurate or incomplete. Where necessary undertaking small mapping tweaks to address reconciliation data issues. • Proactively work with brokers to obtain new files / statements according to new Industry standard and requirements. • Escalation point for all reconciliation issues where data content discrepancies are encountered. Assist when external interaction is necessary. • Point person for testing development items for reconciliation tools after IT signoff for production release.