WHO WE ARE

At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the last mile and stores. We are the customer’s value tech chain partner, which means partnering with the customer to create the most value within each link in their supply chain. Leveraging the latest software, AI and Robotics technology, we continue to disrupt the logistics automation industry for the world’s industry leaders in grocery, healthcare, retail, e-commerce, apparel & manufacturing.
We are a global company with our US headquarters located just North of Atlanta in Kennesaw, GA. KNAPP specializes in automated solutions for both WMS (Warehouse Management Systems) and WCS (Warehouse Control Systems) for B2B (Business to Business) and B2C (Business to Consumer) customers. We are a growing company of over 7,200 employees worldwide and in over 50 countries that is privately held, with 7% of our revenue reinvested in R&D, ensuring a strong and vibrant future! Join us and see how you can help change the world! For more information, visit www.knapp.com..

WHAT YOU GET TO DO

Job Summary: The Buyer for subsystems support products is responsible for managing purchasing activities for support portfolios of integrated subsystems from both local and global vendors. This role involves collaborating with Sales, Engineering, and Customer Service Teams to develop budgets for customized service portfolios, focusing on maximizing system uptime and providing exceptional support to our customers.

• Remote Support,
• PPM
• Technical Trainings
• Technical Inspections
• Spare Parts

Essential Functions and Responsibilities:

• Gathering necessary information from relevant teams to establish customized service portfolio concepts
• Coordinating with Procurement for RFQ processes and Escalation management
• Requesting offers from vendors to match service portfolio concepts
• Performing gap analysis and developing solutions to meet customer requirements
• Developing vendors strategically to align with customer needs
• Implementing master service agreements, conducting cost-saving analysis, and initiating long-term agreements to enhance service levels and reduce costs
• Managing contract renewals

WHAT YOU HAVE

• Degree in a related field preferred
• Minimum of 5 years of experience in a similar role required
• Excellent written and verbal communication skills
• SAP experience preferred
• Strong problem-solving abilities
• Exceptional interpersonal skills and rapport building capabilities
• Willingness to travel as needed to meet vendors and attend customer meetings

Working Conditions and Environment:

• Occasional overtime may be required
• Up to 10% travel expected
• Must be authorized to work in the U.S.
• Ability to obtain or possess a valid passport
• Physical requirements such as sitting for extended periods, light lifting, and occasional travel-related activities

WHAT YOU WILL GET

• 2 remote days per week
• Half day Fridays
• A beautiful new, state-of-the-art, office complex in Kennesaw, GA
• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability and volunteering

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.

Due to the safety-sensitive nature of this position, strict adherence to KNAPP’s drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during “off-hours.”