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Here's a great opportunity to meet and greet clients who come to Kitsap Community Resources' offices for help of all kinds. Enjoy the satisfaction of helping connect clients to a wide variety of services designed to improve their lives.
Department: Coordinated Entry and Supportive Housing
Job Type: Full Time, non-exempt
Pay: $17.50 hourly
POSITION SUMMARY
The Client Engagement Specialist is the first impression for Kitsap Community Resources to the community. You will be primarily responsible for greeting individuals, answering questions regarding programs, facilitating client care, and directing individuals to the appropriate departments. This position provides support to multiple programs and individuals. This person must consistently demonstrated positive customer service skills; excellent oral and written communication skills; strong telephone etiquette; personal organization and filing skills; the ability to quickly switch between tasks; and the ability to maintain a calm and professional demeanor. Additionally, this position requires the ability to demonstrate compassion and concern for low-income people and diverse clientele who come to KCR for services and assistance.
DUTIES & RESPONSBILITIES
EDUCATION/ TRAINING
Appropriate education or training to successfully communicate written and verbally in English to ensure positive and productive communication and operate telephones, and other job-related equipment.
PREFERRED EXPERIENCE
PHYSICAL/MENTAL FUNCTIONS
Essential job functions are subject to possible modification to reasonably accommodate individuals. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position; employees will be requested to follow any other job-related instructions and perform any other job-related duties requested by their supervisor.
CORE VALUES
Kitsap Community Resources core values are a vital part of each position and employees are expected to uphold them to the fullest.
KCR recognizes that ideas come from a diverse mix of minds, backgrounds and experiences. KCR is committed to attracting and retaining a diverse staff, by honoring experiences, perspectives and unique identities of the community in which we serve. KCR provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, nation of origin, sexual orientation, gender identity, genetic disposition, disability, veteran status or any other protected category under federal, state, and local law.
All duties and requirements listed in this job description are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position; employees will be requested to follow any other job-related instructions and perform any other job-related duties requested by their supervisor.
Full Time
Social & Legal Services
$81k-104k (estimate)
02/04/2023
05/26/2024
kcr.org
BREMERTON, WA
100 - 200
1967
Private
LARRY EYER
$10M - $50M
Social & Legal Services
The following is the career advancement route for Client Engagement Specialist positions, which can be used as a reference in future career path planning. As a Client Engagement Specialist, it can be promoted into senior positions as a Customer Success Associate IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Engagement Specialist. You can explore the career advancement for a Client Engagement Specialist below and select your interested title to get hiring information.