Who We Are

Kistler O’Brien Fire Protection is a leader in the commercial fire protection industry and has grown into a regional life safety partner of choice during its nearly 90 years of operation! Our team of 200 plus associates works daily knowing that they are part of something bigger, working to protect the people and property of our customers. Our employment opportunities are not just jobs but an avenue to make a difference in our communities.
If you are passionate about making a daily impact, Kistler O’Brien is the right place for you! Even with little or no experience, you can succeed and prosper with our organization’s robust training program that can help you earn industry certifications, on-the-job education, and career-advancing knowledge. As a member of the KOB family, you can grow into a successful career in the fire protection business.
Our organization is growing and seeking great individuals to help provide exemplary service to our customers across the tri-state area. With regional offices in Bethlehem, Reading, and Paoli, Pennsylvania, we have employment opportunities that are local to you and ready to be filled immediately. Start a new career path today with a family-oriented, growing company, and help us advance life safety in the workplace!

POSITION SUMMARY: The role of the Field Service Sales Representative is to acquire new customers, maintain existing customers and develop new business.

RESPONSIBILITIES:

• Create proposals, identify new opportunities, and close service contracts, hardware, and maintenance.
• Be a liaison between customers and the service manager to properly deploy a new customer account.
• Responsible for renewals, up-sells, and relationships on the current customer base.
• Develop and execute strategic marketing efforts in territory that include but are not limited to seminars, local organizations, and networking events.
• Reach annual sales quotas.
• Develop forecasting and analytical tools for service sales.
• Conduct surveys and interviews with clients.
• Price and process change orders.
• Promote other Company product lines to end users.
• Represent the Company at trade and marketing exhibit shows.

QUALIFICATIONS:

• Two plus years B2B sales experience required.
• Experience in the Fire Protection industry preferred.
• Capable of learning and retaining technical product knowledge in a timely manner.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Proficient with computers, especially Microsoft Office programs.
• High School Diploma or GED required; college degree preferred.
• Travel Required
• Must have a valid driver's license.

We are Seeking to Retain Our Employees by Offering a Comprehensive Benefits Package:

• Health Plan (Medical, Dental, Vision)
• 401K Matched Retirement Savings
• Life Insurance
• Health Savings Account (HSA)
• Short and Long-Term Disability
• Employee Assistance Program
• Paid Time Off and Holiday Pay
• On-the-job Training and Company-assisted Professional Certifications
• Car allowance
• Competitive incentive program

Job Type: Full-time

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