Job Description

The Lead Customer Service Representative @ The Carnegie at Washingtonian Center  provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community. 

Schedule: 9am-5pm or 10am-6pm (some weekends and additional flexibility required)

What will I do every day?

• Monitor residents, guests and or visitors coming in and out of the community
• Assist residents with requests as needed
• Take the lead in the day-to-day adiministration of the move-in and welcome process
• Maintain a neat and clean front desk and entrance area
• Respond to emergencies and supply emergency personnel
• Audit records and files

What will I need to be successful in this role?

• Bring a smile to work every day
• Be a great team player
• 6 months to 1 year of experience preferred
• High school diploma or GED preferred

What’s in it for me? (Great Question!)

• Competitive pay
• A free meal per shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for the past 30 years.

 All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check

*Kisco Senior Living is an Equal Opportunity Employer