Summary

• Foster regional understanding of DCHS strategies, provider needs, and new opportunities related to supporting non-profit agencies and their providers to deliver high-quality human services;
• Lead and facilitate a Provider Community of Practice;
• Facilitate continued development and implementation of a cross-departmental strategy to improve recruitment, retention, and training of a sufficient and representative human services workforce capable of successfully implementing department initiatives;
• Advise County leadership, including the department director, division leaders, the Executive’s Office and County Council, on budget, legislative, and other actions that will promote success of DCHS contractors and other human services providers; and
• Collaborate across divisions to design and advance strategies that improve services and outcomes for those with intersecting identities and experiences of behavioral health conditions, intellectual and developmental disabilities, criminal-legal system involvement, and housing instability.

Job Duties

The primary responsibilities of this position will include:

• 
  Foster regional understanding of DCHS strategies, provider needs, and new opportunities related to supporting non-profit agencies and their providers to deliver high-quality human services, including:
  • Lead tracking, analysis, and cross-departmental coordination on national and local conditions, studies, promising practices, academic research, proven strategies, and funding opportunities related to supporting non-profit agencies and their providers to deliver high-quality human services;
  • Partner with DCHS Divisions and the Performance Measurement and Evaluation unit to develop, collect, and make meaning of standardized measures of non-profit provider health at the workforce and organizational level; and
  • Partner with the DCHS External Affairs unit to recommend and coordinate proactive and reactive strategies to educate policymakers and other external partners regarding related programs and policy priorities, such as:
    • Organizing meetings, briefings, and other events; and
    • Writing fact sheets, one-pagers, and issue summaries.

• Lead and facilitate DCHS’s Provider Success Community of Practice, with specific responsibility to include:
  • Establish strong, candid relationships with non-profit leaders, workers, and their representatives in all major areas of King County’s human services investments to understand current obstacles to providers’ success and formulate strategies for improvement; and
  • Convene leaders across the department and community to identify resource needs and opportunities.
• Facilitate continued development and implementation of a cross-departmental strategy to improve successful implementation of department initiatives, especially in the areas of:
  • Recruitment, retention, and training of a sufficient and representative human services workforce;
  • Organizational health and insurance coverage; and
  • High quality, rapid, and cost-effective capital development investments.
• Advise County leadership, including the Department Director, division leaders, the Executive’s Office, and County Council, on budget, legislative, and other actions that will promote success of DCHS contractors and other human services providers; this includes:
  • Research, recommend, and draft potential legislation for County and State consideration that would support nonprofit providers in delivering high-quality human services.
• Lead coordination across divisions to design and advance strategies that improve services and outcomes for those with intersecting identities and experiences of behavioral health conditions, intellectual and developmental disabilities, criminal-legal system involvement, and housing instability.
• Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

• Two or more years of experience working for a human service provider that contracts with King County or another municipal or regional government in Washington;
• Five or more years of experience working to advance federal, state, or local policies related to human services, including but not limited to drafting legislation and legislative summaries, leading community engagement strategies, and/or equivalent education or experience;
• Experience developing and implementing strategies to promote recruitment, retention, and representative hiring within human services providers;
• Experience facilitating development of capital projects, such as affordable housing, behavioral health clinics, or other similar facilities;
• Experience advancing equity, racial and social justice principles;
• Experience communicating complex subject matter and terminology through succinct, accessible information to elected officials and members of the public;
• Experience working effectively in a high volume, politically sensitive, complex environment;
• Ability to work independently and as a team member;
• Commitment to contributing to a respectful workplace that values the contributions and backgrounds of diverse individuals with varying opinions;
• Excellent written and public speaking skills;
• Decision-making and problem-solving skills;
• Skills in resolving conflict, making decisions, solving problems, collaborating and negotiating;
• Skills in reading and interpreting programs, laws, regulations, and guidelines written by federal, state and local agencies; and
• Familiarity with applicable laws, regulations, policies, and procedures.

Supplemental Information

Forbes named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ , people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
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