16 Part Time Overnight Front Desk Agent Jobs in Pittsburgh, PA
Kimpton Hotel Monaco Pttsbrg is Hiring a Part Time Overnight Front Desk Agent Near Pittsburgh, PA
Description
About us
We are customer-centric, creative, fun! Kimpton Hotel Monaco Pittsburgh is where adventure meets the comforts of our boutique hotels in downtown Pittsburgh.
Our work environment includes:
- Growth opportunities
- On-the-job training
- Company perks
The Kimpton Hotel Monaco Pittsburgh has an immediate opening for an Overnight Part Time Front Desk Agent!
Are you a passionate people person who loves to create those special moments that keep people coming back? Are you passionate about the City of Bridges and want to share your love with the people around you? This just might be the place for you!
What You'll Do
The Front Desk Agent (Overnight) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
Some of your responsibilities include:
- Review arrivals noting special requests, blocking rooms as needed.
- Check in and out hotel guests in a confident, professional and friendly manner.
- Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
- Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
- Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
- Follow established key control policy.
- Ensure proper credit policies are followed.
- Submit all lost & found articles accompanied by a completed lost & found report.
- Familiar with all fire and emergency procedures.
- Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
- Verify credit limit report.
- Monitor room availability throughout shift.
- Review daily the selling status of the hotel using yield management system.
- Attend department meeting once a month.
- Able to communicate via telephone and/or radio with other departments.
What You Bring
- Previous experience in a Front Desk or customer-facing role is helpful!
- High school diploma or general education degree (GED) required.
- Knowledgeable of immediate area, services, attractions, and events.
- Flexible schedule, able to work overnights, weekends and holidays.
- Work well under pressure, taking care of many arrivals and departures within a short period of time.
- Familiar with hotel systems and operations, and the ability to enter in information accurately is helpful!
Be Yourself. Lead Yourself. Make it Count.
Job Summary
Part Time
$27k-36k (estimate)
03/09/2024
05/22/2024
The job skills required for Part Time Overnight Front Desk Agent include Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Part Time Overnight Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Part Time Overnight Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Part Time Overnight Front Desk Agent positions, which can be used as a reference in future career path planning. As a Part Time Overnight Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Part Time Overnight Front Desk Agent. You can explore the career advancement for a Part Time Overnight Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming an Overnight Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Overnight Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Overnight Front Desk Agent job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Overnight Front Desk Agent jobs
Apply to open guest service positions.
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Formulation of the reservation request.
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Get the Right Service Desk Tools.
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Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
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Step 3: View the best colleges and universities for Overnight Front Desk Agent.
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