About Us

If there’s one thing guests remember, it’s the staff. By hiring employees with a passion for service and people, Kimpton Hotel Monaco Denver creates an open, friendly atmosphere where everyone feels like family. The hotel is like a big warm hug — you’ll feel the convivial attitude and personalized service from the entire team, from the valet staff to the housekeeping attendants. This 189-room, bold and inviting, stylish but warm, Kimpton Hotel Monaco Denver delivers signature Kimpton service, luxury amenities, a convenient downtown location and richly renovated guest rooms. Contemporary Italian gets a local twist at Kimpton Hotel Monaco Denver’s award-winning Panzano restaurant, where accolades are stacked up a mile high. The Northern Italian cuisine is served in a warm, lively setting loved by guests and locals alike. In addition to being a part of one of the most exquisite hotels in Denver, team members will enjoy many additional perks of working at the Kimpton Hotel Monaco Denver and Panzano Restaurant. These perks include a free RTD Eco Pass, discounts on services/F&B at the hotel and Friends and Family hotel room discounts worldwide. Come learn more about joining our team! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Oversee and support operations for Panzano Restaurant & Bar, Culinary, Stewarding, Banquets, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Responsibilities

• Direct day to day operations for Panzano restaurant, room service, culinary, stewarding, beverage, banquet, and purchasing operations. 
• Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives. 
• Develop, implement and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. 
• Manage the maintenance/sanitation of the Food and Beverage areas and equipment in the hotel to protect the assets, comply with regulations and ensure quality service. 
• Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest. 
• Execute and promote the Accident Prevention Program to minimize liabilities and related expenses. 
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. 
• Comply with attendance rules and be available to work on a regular basis. 
• Perform any other job related duties as assigned.

Qualifications

• Bachelor's Degree preferred. 
• 3 years of employment in a related position with this company or other organization(s). 
• Hotel experience preferred.
• Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Pay: $100,000.00 - $120,000.00 annual salary quarterly bonus opportunities. 

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.