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KIMBRELL'S FURNITURE
Fayetteville, NC | Full Time
$37k-46k (estimate)
2 Months Ago
Bilingual Office Clerk
KIMBRELL'S FURNITURE Fayetteville, NC
$37k-46k (estimate)
Full Time 2 Months Ago
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KIMBRELL'S FURNITURE is Hiring a Bilingual Office Clerk Near Fayetteville, NC

Office Clerks are the liaison between Kimbrell’s Furniture and our valued customers. Employees in these roles are responsible for communicating directly with customers.
This role requires a high level of professionalism, customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts and collect payment. A high level of attention to detail, confidentiality, and excellent record keeping ensure that payment plans are recorded and followed as agreed.
Responsibilities:
  • Interact with customers diligently, courteously, and professionally while collecting payments.
  • Must have good knowledge of cash management procedures and best practices. Ability to handle transactions accurately and responsibly.
  • Follow set strategies for collection procedures.
  • Monitor accounts to identify outstanding debts.
  • Ability to gather and verify customers’ personal and credit information.
  • Retain customer loyalty while initiating processes for the collection of payments.
  • Maintain and update records of customers from whom collections are made.
Requirements:
  • Proven experience or similar role.
  • Cooperation and the ability to work in a team setting is a vital skill required for this position.
  • Knowledge of billing procedures and collection techniques.
  • Working knowledge of MS Office and databases.
  • Patience and ability to manage stressful work situations.
  • Excellent communication skills (written and oral).
  • Office experience
  • Problem-solving skills.
  • Weekend and Holiday availability.
  • Must be Bilingual ( Spanish)
*The above listed are a few of the duties and responsibilities associated with the Credit Clerks’ role and are not intended to be a comprehensive list of all duties*

Job Summary

JOB TYPE

Full Time

SALARY

$37k-46k (estimate)

POST DATE

02/29/2024

EXPIRATION DATE

04/28/2024

WEBSITE

kimbrells.com

HEADQUARTERS

West Columbia, SC

SIZE

200 - 500

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The following is the career advancement route for Bilingual Office Clerk positions, which can be used as a reference in future career path planning. As a Bilingual Office Clerk, it can be promoted into senior positions as a General Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Office Clerk. You can explore the career advancement for a Bilingual Office Clerk below and select your interested title to get hiring information.