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About Kiddom
Kiddom is a groundbreaking educational platform that promotes student equity and growth by uniting high-quality instructional materials with dynamic digital learning. Through unparalleled curriculum management functionality, Kiddom empowers schools and districts to take ownership of their curriculum – resulting in learning experiences tailored to meet the unique needs and goals of local communities. Kiddom’s high-quality curriculum is layered with robust teacher and leader data insights to drive the continuous improvement of instructional decisions, school/district programming, and professional learning.
Kiddom enables teachers and learners to unlock their full potential. Education technology is increasingly fragmented across various applications, undermining utility and causing cognitive overload, frustration, and ultimately, rejection. Kiddom is building a unified collaborative learning platform for educators to integrate content, curriculum, and analytics in one place.
Kiddom’s User Support Advocate is the Kiddom team's direct line of help to any customer using Kiddom. The right candidate is an avid learner of the Kiddom platform, an unwavering advocate for Teachers and Students, and a highly collaborative teammate. As the direct line of support you will be responsible for helping thousands of teachers and students maximize their experience using Kiddom. In this role, you will work directly with teachers, schools leaders, and internal teams to ensure any technical issues are solved, and be responsible for removing any barriers to using Kiddom. A byproduct of your work is improving education. The societal impact from this work has an unbounded positive impact. You will report directly to the Support Manager.
The individual selected for this role will know the Kiddom platform, inside and out and have a passion for helping users, education, and have the ability to empathize with teachers, the ability to become a product expert, and a commitment to Kiddom’s mission and vision.
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Salary range is dependent on geography and demonstrated technical or role related ability during the interview process.
Salary range is dependent on geography, past experience, seniority, and demonstrated role related ability during the interview process.
What we offer
-Full time permanent employees are eligible for the following benefits from their first day:
-Competitive salary
-Meaningful equity
-Health benefits: medical (various PPO/HMO/HSA plans), dental, vision, disability and life insurance
-10 paid sick days per year
-Unlimited vacation time policy (subject to internal approval). Average use 4 weeks off per year.
-Paid family leave after birth/adoption of caretakers and minimum of 16 paid weeks for birthing parents. Meant to supplement benefits offered by State.
COVID Vaccination Policy
Kiddom policy requires employees to be vaccinated before they visit an office or attend company events..
We have remote roles but in certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination.
Full Time
IT Outsourcing & Consulting
$25k-35k (estimate)
04/04/2024
04/12/2024
kiddom.co
MOUNTAIN VIEW, CA
50 - 100
2015
Private
SOHAIL MIRZA
$10M - $50M
IT Outsourcing & Consulting
Kiddom is a California-based education platform that provides solutions such as curriculum management, instruction, assessment and communication for teachers and learners.
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