Job Summary: (Overall purpose and objective of the job) The Client Services Coordinator is a point person for Todd Gauthier & Jason Bloom that will support their day-to-day operations of running their individual business. This position has a broad area of responsibility which can include administrative & marketing tasks in support of business and office operations including executive support of new business developments, transactions management, event planning and market reporting. Essential Functions: (The reason this job exists is to perform these functions. These functions are performed regularly, seriously impacts other jobs, and there are a limited number of employees to whom performance of the function can be distributed). Organize, review and manage pipeline, database, marketing tasks and upcoming assignments Organize and manage calendar and email inboxes by resolving conflicts, escalating issues as appropriate, and ensure timely response and deliveryCoordinate day-to-day interfacing with clients, including assignment tracking (i.e. prospect interaction) and marketing updatesProvide Communication directly with clients, vendors, title/escrow, lenders and office staff over the phone, email and zoom Coordinate creation of pitch and assignment materials including Offering Memorandums, Broker Opinion of Values and presentation leave behinds Coordinate due diligence facilitation for in-process transactions Manage marketing efforts, including:Annual/quarterly reportingBrokerage community marketing efforts (photography, eflyers, postcards, newsletters)Assignment updates on all tracking websitesDeal announcement(s)List agreement(s)Addendum(s)Client Closing Gifts New Listing Opportunities Proposals Plan broker-broker and broker-client events and guest visits for protestive and current tenants, owners, and partners ensuring memorable and positive experience Input listing information into KM data base systems (KM Connect, CBA, Costar, Loopnet, Crexi, MWMLS, etc.) Manage expense process by tracking, allocating and organizingLead and coordinate summary preparation of available properties for sale/lease Create mailing lists based on location, uses, etc., as neededAdminister annual holiday appreciation gift processIn partnership with Broker, organize and maintain shared and individual drives and creative ideas for new business opportunities Other Functions: (Incidental to the purpose or the job. These functions are performed infrequently and have little consequences to other jobs if not performed). Perform other duties or projects as requested Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) Skills and Ability: Strong computer skills (Saleforce, DocuSign and MS Excel, Word, PowerPoint, Outlook, Photoshop Big )Strong writing, creating and managing documentation skillsAbility to prioritize, multi-task and utilize resources to execute tasks within a deadline-oriented environmentDemonstrated sense of urgency with execution and follow up of tasks and providing required informationAbility to speak, write and understand EnglishExcellent communication and organizational skills Ability to build relationships with clients, vendors and internal partnersDemonstrated ability to function in a team environment and proactively problem solveHighly motivated and high level of initiativeWillingness and demonstration of professional development and continual learningProfessional, clean and neat appearanceDemonstrated accuracy and attention to detail Professional and customer-service oriented Demonstrated commitment to continuous process improvementAbility to learn new Software Systems quickly Ability to partner with Broker and other internal stakeholders to coordinate activities to complete a common taskAbility to occasionally travel to properties for showings or vendors Ability to attend meetings with clients and brokerage events Education/Certification: High School Degree or equivalent required, technical training preferred; or a combination of education and experience. Real Estate License preferred but not required Required Knowledge: Basic understanding of the commercial real estate industry including leases, purchases and sales agreements; understanding of statistical and financials EXPERIENCe REQUIRED: 2 years customer service or client facing experience; preferably commercial real estate, sales & marketing experience. Work Environment: (The work environment described here are representative of those that the employee must be in in order to successfully perform the essential functions of this job.) This is a standard office environment with standard office noise like talking, office equipment, etc. Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.) While performing the duties of this job, the employee is regularly required to talk and hear. The employee must frequently sit and use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. The employee must sometimes lift and/or move items up to 10 pounds. Supervisory Responsibilities: (scope of the person’s authority, including a list of jobs that report to this job). There are no direct supervisory responsibilities