Kia Country of Charleston is Hiring an Automotive Shop Foreman/Dispatcher Near Charleston, SC
Optimize technician skill and trouble shooting skills to manage workflow through a busy automotive service departmentDepartment efficiency and timely throughput is vital to the success of the department and to the asst service managers and customers whose vehicles are being serviced or repaired Responsibilities
matching technician skills with incoming vehicle issues, maximizing technician time, efficiency, skill sets and education levels for quickest, best repair result
assisting in trouble shooting vehicle issues, training technicians on proper repair procedures
acting as liaison between asst service mgrs and technicians
assisting with identifying customer symptoms, complaint verification as well as quality control
assisting serivce department managers with team management and shop morale
dispatching work to achieve customer promise times and proper distribution by skill set and work mix
anything else asked within the scope of the service department
Qualifications
previous related position and experience; ie., automotive service department, parts department management
high level of mechanical and technical automotive repair experience; ie., master technician