RESPONSIBILITIES:
Kforce has a client that is seeking a Digital Project Worker in Washington, DC.
Key Tasks:
* Imaging of laptops and windows based tough pads (SCCM)
* Scheduling Asset refresh appointments daily to adhere to aggressive timelines
* Digital Project Worker will perform workstation upgrades for Company employees ensuring all data is copied over, applications are installed, printers mapped, testing VPN, etc.
* Asset reclamation of old devices to be properly disposed
* Inventor management in ServiceNow by correctly assigning newly deployed assets to respective users and checking-in assets being refreshed
* Oversees testing implementation of desktop and mobile devices images, packages, and new configurations; Advises the Manager of test results and configuration options
* As a Digital Project Worker, you will work with ITS Business Unit Partners and the Manager of Digital End User Services around Demand Management services for future maintenance and enhancements to software and hardware
* Provides post installation/configuration support and troubleshoots Office 365 services (Email/Outlook, Teams, Office Apps, OneDrive)
REQUIREMENTS:
* Bachelor's degree in Arts, Sciences, or Computer Science preferred
* 3 years of experience in asset lifecycle management including imaging, scheduling, and performing laptop and tough pad upgrades, ensuring all existing applications are installed, settings properly configured, and data successfully synced to new device
* Demonstrated experience with technical configuration/image and Desktop/Mobile Device management knowledge; Operational experience with Microsoft SCCM is strongly preferred
* Demonstrated knowledge of Service Now (or similar software) for incident and problem resolution tickets and process
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.