RESPONSIBILITIES:
A Kforce client in Boston, MA is looking for a BEST Program Readiness Lead.
Summary:
This role includes preparing agencies for the implementation of the new financials' solution, assessing their readiness to adopt changing business practices and procedures, and providing agencies support throughout the process. The team will include 8-12 readiness/adoption coordinators that will work directly with agencies on readiness tasks.
Duties:
* BEST Program Readiness Lead will work under the direction of the BEST Change Management Lead
* Develop a readiness engagement plan that details tasks necessary to ensure successful agency and end-user preparation for adopting the new solution, assign agencies to Readiness Coordinators, create a team of agency "champions" to collaborate with the Readiness Team in preparing their organizations for change, security provisioning steps and other tasks as needed
* Work with BEST PMO workstreams including Organizational Change Management, Financial, Technical and the SI/product vendor to develop a deep understanding of new or changing business processes
* Work with BEST technical teams to maintain a list of technical tasks that must be completed prior to go live including items such as interfaces to/from the new solution, data warehouse queries or extracts, and reports agencies will need to run from the online system
* Understand the desktop system requirements for optimal performance of the new solution
* Create and conduct change readiness assessments to evaluate agency readiness, inform updates to the program plan and rollout/deployment strategy
* Create agency- specific readiness plans that include communications dissemination, organizational/operational readiness, technical readiness, end-user security provisioning, and training
* Provide regular timely reports on challenges, foreseeable problems, anticipated issues, and potential risks along with alternative solutions and mitigation plans
REQUIREMENTS:
* Bachelor's degree in related field with 3-5 years of experience with change management coordination in a large-scale organization
* Understanding and experience with the basics of business process mapping
* Extensive experience working with organizations to assess impacts, identify changes needed, and implement an action plan to move from current process to new process
* Experienced manager with the ability to oversee, coach and motivate others and provide timely and effective feedback to achieve and sustain desired levels of performance
* Experience with transformational change initiatives and how to prepare people for technology change
* Demonstrated experience in using computer-based tools including Microsoft Office (Word, Excel, Power Point, Visio, and Outlook)
* Strong analytic, problem solving and root cause identification skills
* Good business acumen and understanding of organizational issues and challenges
* Excellent interview skills with the ability to actively listen, analyze and synthesize information
* Well-developed presentation, communication (oral and written) and interpersonal skills
* Ability to assess priorities and operate in a flexible manner to meet the dynamic needs of the program
* Travel to different state agencies, within the Commonwealth, may be required
* The successful candidate will demonstrate an energetic, proactive approach to work, who tracks and follows up on tasks independently, who seeks out additional work, and who recommends improvements to current processes
Preferred Skills:
* Basic understanding of the following Financials functions particularly in large public sector organizations
* Sophisticated Chart of Accounts to support budget controls and reporting across multiple units or organizations
* GAAP reporting
* Federal Grants Management
* Project Management
* Asset and Inventory Tracking and Management
* Procurement and Contracting
* Billing and Accounts Receivable
* Data Reporting and Analytics
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.