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Keystone Symposia Job Description Job Title : Program Implementation Associate Department : Program Implementation SUMMARY The Program Implementation Associate has an essential role in providing excellent administrative support for the Programs Department
This role is responsible for composing and delivering a variety of communications to all conference speakers / presenters, and monitors deadlines for each conference
This role will report to the Program Implementation Manager
Working 4-5 days a week in our Silverthorne, Colorado office will be required for the first 30 days with hybrid work 2 days a week when trained and proficient in the position
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following
Other duties may be assigned : Assist the Program Implementation Manager with all data entry for implementation of Keystone Symposia meetings (including but not limited to entering agendas, programs, speaker / short talk / chair responses, speaker abstracts, talk titles, A / V requirements, etc.)
Answer inquiries and requests from invited speakers / short talk / workshop presenters and respond appropriately and professionally in a timely manner with excellent customer service
Emails include those pertaining to abstracts, travel arrangements, A / V, talk titles and logistics, and speaker / organizer registrations
Coordinate with other departments to answer questions and solve problems concerning speaker / short talk accounts, abstract uploads, or other various program issues
Creates the process checklist for every meeting season to include all meeting-specific deadlines
Works with the Program Implementation Manager to review progress on deadlines and notes any changes in deadline dates (e.
g., extending abstract deadlines)
Assists with compiling all meeting-specific instructions and materials for short talk / workshop selections to organizers
This includes reviewing abstracts for completeness per our abstract guidelines, as well as creating program templates for Organizers to assist with the selection process
Invites short talks and workshop presenters and keeps track of all acceptances and declines
Follows up with outstanding speakers and short talks for response to invitations
Assists with sending all scheduled reminder emails to speakers and short talk presenters conveying various information, to include reminder to update talk title / institute, reminder of talk logistics (i.
e., time of talk, length of talk, current program), onsite AV logistics, and reminder of On Demand / Livestream recording
Communicates all speaker cancellations and / or declines with the Program Implementation Manager
Attention to detail is required for proofing programs and reconciling all speaker and short talk / workshop registration prior to the start of each meeting
Assists with reviewing all speaker / short talk / workshop logistics in the new database (including but not limited to reviewing talk titles for completeness, ensuring AV requirements are complete, and ensuring all presenters are registered)
EDUCATION and / or EXPERIENCE Bachelors Degree from a four-year college or university and 1-3 years related experience and / or training or equivalent combination of education and experience
Ability to effectively manage multiple deadlines simultaneously
Detail-oriented, organized, deadline-driven
Able to effectively communicate internally across departments, as well as externally with speakers and meeting organizers
Motivated self-starter with the ability to work independently with purpose and accuracy in a fast-paced environment
High proficiency in all areas of Microsoft Office including Outlook, Word, Excel and PowerPoint
The Program Implementation Manager will provide extensive training on internal databases and procedures
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed below are representative of the knowledge, skill, and / or ability required
SKILLS & LANGUAGE English speaking
Other languages are helpful but not required
Excellent Customer Service Skills
Experience with Microsoft Outlook, Word, and intermediate to advanced Excel is essential
High attention to detail is required
Excellent multi-tasking and researching skills
Ability to work in a fast-paced team environment
Ability to write routine correspondence and perform routine tasks
Ability to effectively communicate with customers and other employees
Ability to meet hard deadlines with accuracy and efficiency
REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
COMPENSATION The pay for this position is $22.00-$25.00 per hour depending on experience
The position is full-time (40 hours per week), year-round with benefits
To apply, please send resume and cover letter to
careers@keystonesymposia.org
Last updated : 2024-05-19
Full Time
$98k-134k (estimate)
05/20/2024
05/22/2024
The job skills required for Implementation specialist include Customer Service, Microsoft Office, Attention to Detail, Logistics, Communicates Effectively, PowerPoint, etc. Having related job skills and expertise will give you an advantage when applying to be an Implementation specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Implementation specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Implementation specialist positions, which can be used as a reference in future career path planning. As an Implementation specialist, it can be promoted into senior positions as an Implementation Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Implementation specialist. You can explore the career advancement for an Implementation specialist below and select your interested title to get hiring information.