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1 Medical Transportation Call Intake Specialist Job in Annapolis, MD

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Keystone Quality Transport
Annapolis, MD | Full Time
$40k-50k (estimate)
4 Weeks Ago
Medical Transportation Call Intake Specialist
$40k-50k (estimate)
Full Time | Wholesale 4 Weeks Ago
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Keystone Quality Transport is Hiring a Medical Transportation Call Intake Specialist Near Annapolis, MD

Position Summary: The Customer Service Representative is responsible for professional and courteous phone interaction with customers. Expeditiously answering all calls for service by determining the proper level of care, answering inquiries, resolving problems, fulfilling requests, confirming pick-ups. Ensuring that all customers feel valued.
Responsibilities: (Essential Job Functions) Working knowledge of Microsoft Excel Superior Customer Service Acumen
Education/ Experience:
High School diploma or GED required.
Job Specifications Knowledge: Medical Terminology Working knowledge of Microsoft Word
Ability Requirements:
  • Position is regularly scheduled 40 hour work week. 
  • This position requires the ability to work over 40 hrs. per week on occasion. 
  • Computer Proficiency Medical Transportation preferred but not required Ability to establish and maintain effective working relationships with customers, co-workers, supervisors, and the general public. 
  • Ability to follow oral and written instructions. T
  • he nature of this position is sedentary. 
  • It does require the ability to perform general office duties including but not limited to filing, using a computer/fax/phone. 
  • Ability to trouble shoot various situations and prioritize. 
  • The ability to apply general rules to specific problems to produce answers that make sense. 
  • Ability to communicate effectively with co-workers, supervisors, patients, other healthcare professionals and the general public. 
  • Ability to exercise appropriate judgment in establishing priorities.
Currently looking to fill the 0800-2000 shift. Weekend availability required.
This Job Is Ideal for Someone Who Is:
  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
Equal Opportunity Employer/ Drug Free Environment

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$40k-50k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

07/01/2024

WEBSITE

keystonequalitytransport.com

HEADQUARTERS

SPRINGFIELD, PA

SIZE

200 - 500

FOUNDED

2013

TYPE

Private

CEO

JENNIFER KILPATRICK-STOP

REVENUE

$10M - $50M

INDUSTRY

Wholesale

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About Keystone Quality Transport

KQT provides emergency and non-emergency ambulance, paratransit and shuttle services to hospitals.

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