**ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following. Other duties may be assigned. - Greets customers as they enter the store; offers assistance as needed. Treats the public at all times in a courteous, cheerful and tactful manner.

- Answers customer questions or inquiries relative to items on display; assists customers with purchases.

- Participates actively in special sales or promotional initiatives.

- Keeps displays in proper order; assures that store is kept neat, orderly and well stocked at all times.

- Operates cash register and/or POS terminal accurately; finalizes purchases. Balances drawer daily.

- Ensures that store is kept neat and orderly; assists with housekeeping duties, such as sweeping, dusting, vacuuming, etc. Reports any facility maintenance or safety issues to Resale Manager promptly.

- Assists in maintaining a safe and secure environment within the store premises.

- Actively seeks seller's and customer's contact information to be entered into POS system for communication and promotional purposes.

- Stays abreast of current fashion trends that may and can benefit the store's customer base and sales.

- Performs daily tasks to include, but not limited to purchasing, processing and displaying clothing/accessories for resale.

- Performs other essential tasks as requested or required.

**SUMMARY**

Performs a variety of retail store clerical functions including merchandising and display of items, sales, and customer service. Aids customers with merchandise choices; suggests and upsells to attain larger sales.

**SUPERVISORY RESPONSIBILITIES**

None

**QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION and/or EXPERIENCE**

High school graduate or equivalent certification preferred, but not required. Prefer (1) years' experience in a retail store environment, preferably in junior clothing/accessories, to include cash handling, cash register and POS terminal operation.

**CERTIFICATES, LICENSES, REGISTRATIONS**

Valid Florida driver's license with safe driver rating.

**OTHER SKILLS AND ABILITIES**

Ability to deal courteously, tactfully and efficiently with co-workers, management and the general public.

Emotional stability and maturity with a genuine interest in working with program participants and volunteers.

Capable of working posted store hours.

Willingness to comply with in-service, training or other mandates.

**PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

**WORK ENVIRONMENT** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet to moderate.

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