BUSINESS ANALYST with SERVICENOW
Detroit, MI
6 Months
 
Any VISA Acceptable 
 
Candidates need a background with ServiceNow and SAP, specifically SRM. If they don’t have that background, do not submit. 
 
Job Title: Business Analyst
 
RESPONSIBILITIES:

• Process ServiceNow procurement requests
• Interpret and problem solve late payment reports
• Maintain software maintenance inventory
• Process and distribute reports
• Interface with internal customers and suppliers to problem solve
• Lead special projects
• They will facilitate working sessions using targeted facilitation and advanced modeling techniques
• Will work in a highly collaborative, cross functional development team on various project activities

 
QUALIFICATIONS:

• High School Diploma and knowledge and capabilities typically acquired through at least 8 years of Information Technology related experience
• Or Associate degree or industry-recognized certificate (i.e. the completion of a core group of courses designated by the institution) in an information technology related discipline is preferred
• Other non-Information Technology degrees will be considered

 
REQUIREMENTS:

• Minimum 1 year of hands on experience working in a development environment that utilizes agile development methodologies
• Ability to develop / coordinate cross-functional work groups and projects, yielding optimal outcomes
• Proven ability to apply industry standard modeling techniques as appropriate to further deepen a common understanding across project team members and stakeholders
• Proven ability to perform analysis and support teams during an analysis effort
• Ability to conduct research, product evaluations, and vendor contract reviews
• Proven expertise in identifying user stories, use cases, features and requirements in accordance with organizational standards and processes
• Broad understanding of analysis and IT industry, e.g. emerging technologies, industry standards, support services, architectures, systems design, and systems integration and solid knowledge of analysis and accepted IT processes and methodologies
• Creative problem solving skills and ability to effectively communicate and translate feedback, needs and solutions
• Must have strong teamwork orientation and the ability to foster collaboration within and across teams
• Knowledge and capabilities typically acquired through at least 6 years of Information Technology related experience, or Bachelor degree in an information technology-related discipline is preferred; other non-Information Technology degrees will be considered
• Knowledge and capabilities typically acquired through at least 4 years of Information Technology related experience

 
Related IT Experience without degree – MUST PROVIDE YEARS WITH EACH SKILL
 

• General IT Knowledge
• Proficient with Microsoft Office
• Verbal and Written Communication Skills - Required
• Basic understanding of the IT procurement and payment process

 
MUST ANSWER EACH QUESTION LISTED BELOW:
 
Question 1
 
Do you have experience working in ServiceNow? If so, how long and what tasks did you perform?
 
Question 2

Do you have experience working in SAP – specifically SRM? If so, how long and what tasks did you perform?
 
Question 3

Do you have any experience working in a Telecom Expense Management (TEM) application? If so, how long and what tasks did you perform?
 
 
Regards, 
Ravi
 
Key Business Solutions, Inc.
 
|| Office: 916 646 2080 Ext 218 || Fax: 916 646 2081
 
Note: This email is not intended to be a solicitation. Please accept our apologies and reply in the subject heading with REMOVE to be removed from our Mailing list.