Responsibilities

• Provide prompt, efficient, quality service to all customers at all times
• Excellent attendance is expected, and call-ins must be made to your manager when you are unable to report to work
• Greet customers in a timely, friendly, and professional manner
• Answer all external and internal customer questions with honest and genuine concern
• Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to dealership guidelines. Contact manager when appropriate
• Answer all phone calls promptly and route calls to appropriate parties. Messages will be taken when necessary.
• Process all financial transactions (cash, checks, or credit) and issue appropriate receipts
• Balance the cash, checks, and credit transactions daily
• Ensure that all cash, checks, keys, and confidential material are secured during your shift and at the end of the business day.
• Assist in other administrative duties including sorting and filing

Qualifications

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment
• Organizational skills to prioritize workload
• Experience in accounts payable/receivable tasks
• Knowledge of office management systems and procedures
• Excellent time management skills and ability to multitask and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Ability to learn new tasks and responsibilities, and willingness to ask for assistance and further training when necessary
• Strong organizational and planning skills
• Proficiency in MS Office
• Office experience preferred

Benefits

• Medical, Dental & Vision Insurance
• 401K Plan Match
• Paid personal time off and vacation
• Short/Long Term Disability/Flex/Life
• Growth opportunities