Front Desk Receptionist

Keweenaw Dental is expanding! We are looking for a friendly collaborative team member to join our team.

Mon-Thurs 8am-5pm.

Duties:

- Greet and welcome patients and visitors in a friendly and professional manner

- Register new patients and update existing patient information in the system

- Schedule appointments and manage the appointment calendar

- Answer phone calls, take messages, and direct calls to the appropriate staff members

- Verify insurance information and collect co-pays or payments from patients

- Maintain medical records, ensuring accuracy and confidentiality

- Coordinate referrals to other healthcare providers as necessary

- Manage incoming and outgoing correspondence, including emails and faxes

- Perform general administrative tasks such as filing, faxing, and scanning documents

Skills:

- Previous dental experience and dental operating software is a plus, but not required

- Excellent communication skills, both verbal and written

- Strong organizational skills with attention to detail

- Ability to multitask and prioritize tasks effectively in a fast-paced environment

- Professional demeanor with the ability to maintain confidentiality of patient information

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

This position offers a competitive salary based on experience.

If you are a motivated individual with excellent customer service skills and a passion for providing exceptional patient care, we encourage you to apply for the Front Desk Receptionist position. Please submit your resume along with a cover letter highlighting your relevant experience.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Work Location: In person